Feature Requests

I'm an Admin of Business plan. I can't reset a member password, I can't reset 2FA method. The only 2 options I have is: resend invitation cancel invite. This is ridiculous. Why admins have so few options to manage user's accounts?... An admin should have rights to: reset password reset 2FA remove 2FA change user email change user name

Please make it possible to have Chats with Guests. When I invite a client as a guest to the project, it would be useful to have Chat available. We could exchange Comments in the Task, but Chat would be very useful.

ROOT ISSUE: ClickUp seems to believe more is more when it comes to getting work done. (read to the end) SPECIFC PROBLEM: A project should contain all tasks required to complete the project. ONE PLACE, but I don't want to show all our internal proprietary tasks to guests/clients, and I don't want to show users all the tasks assigned to other users. Therefore I have to manage two projects set up for every project. One for internal, and another for External. And do mental gymnastics to manage who sees what using the current Clickup design, while also having to deal with everybody aware of everybody else's responsible internally. And still not succeed. This is less organized and harder to manage than a single project where everybody only knows the lane their supposed to stay in. SOLUTION: add a one-click view/hide (eye icon) toggle for all tasks. "hide" should be the default. "View" an exception. There should be only two over-rides to this: the PM views everything, and the "Guest PM" views all guest-side tasks. --this caters to the reality of two user types... Internal and Client-facing --this caters to the reality of two guest types... manager and other stakeholders --this solves the reality of two task types... Internal and client-facing --this solves all of clickup's distraction-modes by making me-mode the default mode --gets rid of users/guests spending any energy in other people's tasks. Clickup needs to focus on its stated mission: To revolutionize the way people work by providing a powerful productivity platform. 100% of energy should go to getting tasks done, zero distractions on the page... ZERO. Ultimately there should be helps for the user/guest to be more efficient, with incentives built in to do higher quality work in less time. THAT is productivity. Clickup is WAY too complicated, confusing and messy for everybody but the PM - the only person where more = more. CLICKUP DESPERATELY NEEDS A WORK MODE. Where people see their simple list they need to get done and by when, and the click for details, where they can see who they're waiting on, and other pertinent info that streamlines getting their tasks done.. The interface should be stupid simple to the point that everybody says --- why in the hell are we paying clickup this much for something THIS simple! When people say that... then you deserve to be called a productivity app. Until then Clickup is just another software that actually slows people down, but they use it because management makes them. We need to graduate from this type of software.

I would love the ability to replace the ClickUp logo with our company logo. This is especially important when sharing spaces with clients.

It's a pain to have to go back and change sharing settings after creating a task. We should totally be able to set those things right from the start. It would save so much time and hassle. This also protects my confidential data from others as notifications can lead to exposure and can be tracked. This is a must have on both mobile and computer.

We now pay for clients and contractors within our wider organisation at the same rate as Members, and they are referred to as Internal Guests. This because ClickUp assumes anyone on the same domain must be an employee we’re trying to get a free license for. They are actually our clients who only need functionality that allows them to be assigned to a task and add comments. Please add a “Free” Guest access tier with reduced functionality that I can actually use without being charged.

CSV export option for guests

Can we have Workspace Owner and Admins visiblity to private spaces, folders, lists? It does not make sense the private space / list owners need to always need to add the Admins so they can run compliance auditing.

would be cool if we could share subtasks with other users and guests. why could you do it with a normal task and not a subtasks? you would have to create a whole new task to just make a share work.

Right now, all required custom fields are required in every location that the field exists. Selecting specific locations where the custom field is required instead of defaulting to all locations would be helpful [from a support ticket]