Feature Requests

Can the default notification settings be controlled by an administrator? The current default settings for a user, are to broad for our goal. If the user upon initial start of use, gets too many notifications, they will just go into the settings, and have the urge to turn all off. (Or they use a mail rule, to turn them over to an bulk folder) Please make it so we can set a different standard per Team

It would be really helpful if in the "Notifications list" we would be able to pin any notification to the top of the list - some notifications (read or not) are more important than the others and when we have a long list of notifications (when we are dealing with many projects), we get lost in them.

On the email reminder, it only shows the subtask name, not the parent task name. When we have the same subtask for different main tasks, the email notifications are on the SAME email chain!! which causes a lot of confusion.

With the recent addition of being able to manually set a user status and mute notifications ( https://help.clickup.com/hc/en-us/articles/25140615373079-Set-a-user-status ), the next request would be to set a recurring schedule and connect specific times to specific statuses (or toggling mute on or off) automatically.

A faster and more efficient way to turn off the notifications, instead of spending too much time clicking several buttons, there should be one that allows to turn all of them off.

One of the things I'm really missing is to only set reminders for certain tasks. For example, I currently only remind myself about off-site meetings and client web conferences. As the reminders sit now, those important tasks get lost due to the fact that I can only remind myself about everything that is in a space or project.

The new chat is GREAT. A HUGE improvement. Thank you! Can we get a custom – or even just a different – sound for chat than for other notifications?

As a product manager at a digital agency, I'm constantly, along with my project manager, designer, and developer counterparts, juggling multiple clients/projects/apps at one time. The inbox gets a little overwhelming, especially when I can't see who the client is (workspace>folder), or what project/app (workspace>folder>list) a notification is concerning. This causes extra frustration when I have a running clock, charging my time to specific clients/projects, and part of that time I am charging to Client A, is me sifting through notifications relevant to Client B. It would be great if we had the option (on or off on each of these) to include a workspace name, a folder name, and a list name as fields in each notification. It would be extra great if we could sort by and filter by these fields as well. That way, when I am running a clock for client A, I can focus on everything associated with that client (or project/app), and then change the filters and move on to the next client.

Click up has great features. But, it's UI is messy and cluttered. Way too much repetition, and poor text hierarchy. If you feel the same way, please use this feed to add in your own UI critiques and hopefully they will listen, and give us a refresh. Example 1 - The inbox. The inbox useful in theory, but I find it unusable in practice. Why are dates written as full strings including the year repeated again and again? I am already informed above these tasks what the month is. I find it pretty easy to guess what the year is, and I certainly don't need told what century we're in, and not again and again for every tasks beginning and end date! I find it extremely hard to get a quick sense of what I am looking at. Even dates written in alphabetic style would be easy. Like 7th Jul - 8th Aug. If the month is written above, does it need to be on the task as well? Similarly, I have named my lists according to the project title. In this view, it is very hard to see the project title easily. This means I have a long list of tasks but it's hard for me to quickly see which projects they relate to. I rarely add project names to my task titles because this would also be unnecessary duplication. Please redesign this page so that the principle information is clearly visible and extraneous information and repetition is removed.

(Submitted via Intercom)