ClickUp Chat Feedback

When I choose a 'remind me' time for a chat, the reminder gets too buried that it doesn't get my attention. Ideally the reminder would either show a count in my chat sidebar, or send me a Inbox notification. The current location of the reminder (Home, or on a sub-tab of the FollowUps tab in Chat) is too subtle that my reminders do not get my attention.

Would love to have a separate chat desktop app so it is more user friendly. I usually use web browser for clickup so I can open multiple tabs but when I received chats I need to use other tab for the chat though this might be a work around but I think it will be better to separate it as a desktop app. This might resolve the ring notifications and task bar notifications. I know this is connected already to boards/list but hope you consider this as well.

I’d like to quickly open a chat within ClickUp, without having to leave a list or navigate away from the current page. It should be easy to check for new messages and respond to them seamlessly. Previously, I could jump between Slack and ClickUp without leaving the ClickUp window, which was very convenient. Now, it’s more difficult because I have to switch between entire pages. Like for example in the same floating window when you open Clickup AI. Also (sound) notifications are extremely important.

We currently have multiple group chats with similar people in them, which makes things confusing. It would be nice to be able to rename them and change the icon for that group. We also want project related chats, so that would help there too.

Chat should have a pop-out window so you can Chat within the context of your work (similar to AI). In some places, like when DMing someone, it takes you totally out of your work and send you back to the Chat screen. Then you have to navigate back to the task you were on.

We use slack and want to transfer everything to clickup but every notification comes to desktop and mobile at the same time. this setting in slack is lifesaver. Can you implement this ?

The ability to save messages for later with an optional reminder function. The fact that a message is saved for later is only visible to me. With I can set a reminder with a simple click that brings the message back to my attention after the set time elapsed.

Too many channels for unwanted folders/ list. Disabling the chat in each section would be the quickest way to clean unwanted chats.

Every time I click a notification or comment URL in Chat, I get taken to the thread view. I understand that clicking it and opening the thread could be useful for replying, but it disrupts the flow of messaging if I have to click out of the thread to continue the conversation in the Channel and not reply in the thread.

Would love if CU Chat had a way to see who has seen a message already and who hasn't. For businesses like ours that are distributed and complete work at different hours, read receipts are massively helpful in knowing when/when not to follow up (and not having them was probably the most frustrating thing about using slack) I'd be okay if this were a ClickApp and were toggleable at the company level. A model to look at could be WhatsApp.