Allow admins to reset Member password, email and 2FA.
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Pavel Pronin
I'm an Admin of Business plan. I can't reset a member password, I can't reset 2FA method.
The only 2 options I have is:
- resend invitation
- cancel invite.
This is ridiculous. Why admins have so few options to manage user's accounts?...
An admin should have rights to:
- reset password
- reset 2FA
- remove 2FA
- change user email
- change user name
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Sparkz Bot
when is this coming? Please share a ETA. This is most needed one.
C
Crissy Darkhor
Any updates on an ETA since this was reopened as of May of last year? Is there anything on our end that could help expedite these features or help them get to the top of the priority list?
M
Marco Tavares
This should be one of the basic features that an Admin can complete. The process to change an email address in the case of a name change becomes a pain for both the admin and the user in the current available method.
S
Steph Glen
Workspace owners and admins should be able to change names for guests or team members.
A
Alexis Lim
Totally agree! As the Owner and Admin of the Enterprise plan, I can't do it for my users. I need this function soon!
E
Elżbieta Koza
Totally agree! As the Administrator does not have the usual possibility to correct the name or surname, he is not an administrator. Even the owner can't do that, which is ridiculous.
Franziska Tryzna
Armine Seropyan Do you happen to have any timeline for this much needed feature?
Armine Seropyan
Franziska Tryzna: Are you looking for a specific admin action here? I ask because the post calls out several different options.
Franziska Tryzna
Armine Seropyan from our needs it's actually everything listed. We need the feature to change user names and e-mails - because we had several cases of namechanges due to marriage or similar by now. We encountered issues with MFA and users not being able to reset it on their own. And the magic link happened to be troublesome in some cases, too, because of cached / saved passwords in the user's browser, so resetting the password would also help a lot.
Armine Seropyan
Franziska Tryzna: By magic link you mean the "Email secure login link" didnt work?
Andrew Caudle
Is there a solution yet for an Admin changing a user's name?
Franziska Tryzna
Andrew Caudle I'd love to know that, too.
A
Alexis Lim
Andrew Caudle yes this would be great! my users are not standarding the format and it doesnt look good on Enterprise level. Hope to see this soon!
Armine Seropyan
Merged in a post:
ability for admin to change user names or assign user names
Shane Evans
When people join clickup, they enter all manner of names: all in caps, all in lower case, first name only, no name, initials, their email.....as an organization, and as the owner of the entire workspace, i wish there was administrative ability to go through a tidy up all the names. It's not just appearance, but using the task assignment and commenting features of ClickUp requires that you can find someone by their name.
J
Jaron Thompson
To check in on this I noticed that we were not able to change user names in ClickUp and I'm having to manually ask contractors and other new employees to change their names as you have to change it yourself. IE admin's don't have the ability to edit or change the names.
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