Feature Requests

Please search first before posting to help others find and vote for your idea!
API - Reduce 15-hrs suspension after hitting rate limit of 100/min in Business
Summary After a token exceeds the 100 req/min limit, it isn't throttled for the rest of the minute — it's locked out for roughly 15 hours before calls succeed again. We'd like the post-429 cooldown reduced to a short window on the order of 60 seconds, consistent with the fact that the limit itself is defined per minute. What happens today A brief burst trips the 100/min limit and returns 429 (expected). The token then stays locked for ~15 hours before it works again. We've hit this directly, and it isn't described on the rate-limits docs page. Why this matters The standard mechanism already does the job: a 429 plus a per-minute window lets a well-behaved client back off and retry shortly after. That's the whole point of a rate limit — smooth the burst, then carry on. A ~15-hour suspension doesn't smooth a burst; it removes API access for the rest of the working day after a single overage. Functionally that's an outage, not a rate limit. It adds no protection beyond a short cooldown — the workspace is idle again seconds later — and any legitimate bulk job (a nightly sync, a reporting pull, a migration) that trips the limit once is knocked offline until the next day. That makes reliable automation on the platform hard to build. Proposed change Reduce the post-429 lockout to a short cooldown — on the order of 60 seconds. Since the limit is measured per minute, a one-minute cooldown is the natural, proportionate window: it fully absorbs a burst, still protects your infrastructure, and lets a correctly-built client recover automatically within the same minute. We're not asking to raise the limit — only to shorten the recovery time after it's tripped. Here a little bit about "How this tastes..." If there's a reason for a multi-hour lockout that we're not seeing, we'd be happy to hear it. In practice we've never encountered another product — API or otherwise — that responds to a per-minute rate limit with a full-day suspension, so if there's a justification, we'd like to understand it. Behavior like this erodes developer trust in the platform (in my case that is already crumbling for a long time). When an undocumented, multi-hour lockout has no technical rationale we can identify, it inevitably raises the question of whether it's less about protecting infrastructure and more about discouraging external integrations — pushing customers toward ClickUp's own built-in AI and automation instead. If that isn't the intent, the current behavior still creates exactly that impression — and candidly, your Brain/AI-Automation isn't delivering the value that comes close to what external integration can bring. Looking forward to understand the reasoning and maybe I missed something!
0
·
ClickUp AI
Whiteboard + AI to build visually appealing structures quickly.
It would be great to be able to use AI to quickly generate clean, and cool looking whiteboards. Currently the AI Brain in whiteboard only generates images, and they are all cut off. Instead, i'd like to ask it to "pull all tasks from this board as headers with unique colors, and put descriptions as sub sticky notes". That way I could create a quick org chart, or view of specific tasks quickly, efficiently, and in a cool looking way. On some other tools this involves importing .json and .csv data which most LLM/AI tech can work with. If I could simply copy and paste in such formats and choose my template look or describe it then it would save tons of time in the long run. No current workaround to generate formatted whiteboard material. I can almost get there by importing .csv or .json as tasks using import or AI Brain. Then I have to drag in each tasks. However, once I try to do any whiteboarding the AI just generates faulty images instead of editable structures in a useful format. Final goal, open whiteboard, ask AI to pull in tasks I've already got of a tag type from X project, tell it to build a color coded structure using bubbles at the top and stickies below it (or from template example), and presto it builds a structure. Example attached. I've use a different tool and AI to do this with prompts so it's very possible. Giving users a few preset prompts and styles would solidify this as useful for all sorts of purposes in the whiteboard tool.
8
·
ClickUp AI
·
building now
Load More