Feature Requests

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Custom external AI agents as mentionable participants in task comments
We run our own AI agents on our own server, one per client account. We want a teammate to @mention an agent in a task comment and get the answer back in the same thread, the way the Cursor integration works today. ClickUp Support (ticket 2746783) confirmed this is not possible for custom agents: the Cursor agent is a curated App Center partnership with an agent identity built into the platform, and a bot account cannot get the same experience. The workaround is a taskCommentPosted webhook plus a filter on the bot's user id plus a reply through the API. It has one gap that breaks conversations: taskCommentPosted fires for top-level comments only, so a reply inside the thread never reaches the agent and we have to poll. The request, in order of value: A way to register a custom agent identity from the App Center or the Public API, with its own name and avatar, that members can @mention in comments and assign tasks to, the same as Cursor and Super Agents. A webhook event when that agent is mentioned, with the mention delivered as a structured block and fired for threaded replies as well as top-level comments. A way for the agent to reply in the thread under its own identity, without consuming a member seat. Why it matters: teams that already host agents elsewhere (self-hosted, OpenAI, Anthropic, or open source frameworks) want ClickUp to stay the one place where the conversation about a client happens. Super Agents and Brain do not cover this case because the model and the memory live outside ClickUp.
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