AI Notetaker

AI Notetaker not capturing screen recording despite active screen share
I'm running into a recurring issue with the AI Notetaker's video recording feature during ClickUp native calls (SyncUps). Even when a full screen/desktop share is active throughout the meeting, the resulting recording often comes back with no video — essentially blank — while the audio and transcript are captured correctly. This happens intermittently and doesn't seem tied to meeting length. For example, my most recent affected meeting was only 38:36 minutes long, well under the ~1 hour threshold mentioned for video recordings, so it shouldn't have been affected by any duration-based fallback to audio-only. Details: Meeting type: ClickUp native call (SyncUp) Notetaker activation: toggled on manually from within the call Screen share type: full desktop/screen share Duration of affected meeting: 38:36 minutes Frequency: intermittent/random — some meetings record video fine, others come back blank Audio and transcript: working correctly every time; only the video/screen portion is missing This makes the recordings much less useful for reviewing demos, walkthroughs, and screen-shared content from meetings. Since this doesn't correlate with the documented 1-hour/1GB cutoff, it looks like a reliability bug in the beta video capture rather than expected behavior. Would appreciate it if the team could look into why video capture silently fails on some calls, and whether there's a way to get a status indicator or warning when video recording isn't being captured, so we know to use a backup recorder for important calls. https://app.clickup.com/90182504030/docs/2kzmqkjy-11438
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