🔹 Overview of the Problem ClickUp's current time tracking tool offers a great native capability to log time spent on tasks. However, it lacks active user engagement verification, resulting in inaccurate and inflated time records when users: 1) I/ Team members forgot to stop the timer. 2) Switch tasks without updating the timer. 3) Step away from their computer while the timer continues to run. This leads to a skewed perception of productivity, misreporting of billable/non-billable hours, and difficulty in performance analytics. 🔹 Proposed Solution: Active Engagement Timer (AET) System A feature that prompts users to confirm their ongoing engagement with the currently tracked task at user-defined intervals, with the following characteristics: 🔢 Key Features & Functional Flow ✅ 1. Smart Pop-up Reminder After a user starts a timer, ClickUp will show a non-intrusive pop-up at a configurable interval (e.g. every 5, 10, 15, 30 minutes). The pop-up will ask: "Are you still working on this task?" Options: Yes, continue (Timer continues for the same task) Switch Task (Brings up a quick task search/switch modal) Pause Timer 📊 2. Customizable Reminder Frequency Each user can choose their own preferred interval (e.g., 10 min for developers, 30 min for project managers). Admins can set org-wide defaults. ❌ 3. Auto-Pause After Inactivity If the user does not respond to one/two consecutive reminders, the timer auto-pauses. An optional notification can alert the user: "We paused your timer due to inactivity." 📅 4. Resume with Contextual Time Handling When the user returns, ClickUp will ask: "Welcome back! Do you want to add the previous 30 minutes to the task or discard it?" Options: Add time to the same task. Add to a different task. Discard time. ⚙️ 5. Startup Behaviour Setting Add a setting in ClickUp preferences: "Ask me which task to start tracking at login/startup" Ensures no time is missed or misattributed. 📂 6. Optional Screenshot Prompt (for WorkSnaps-like Accuracy) A feature (if enabled) to optionally capture a screen (blurry preview or timestamp-only) every time confirmation is requested for audit. 📗 Suggested User Journey Example: User: John (Frontend Developer) Logs in at 9:00 AM. ClickUp asks: "What task would you like to work on today?" He selects: "Fix Homepage Layout Bug" Timer starts at 9:01 AM At 9:31 AM, a pop-up appears: "Still working on this task?" John clicks "Yes" At 10:01 AM, John is away from desk. No response 10:06 AM: Second pop-up comes Still no response Timer auto-pauses at 10:10 AM At 10:25 AM, John returns, sees prompt: "Timer paused. Do you want to include the previous 20 minutes?" John chooses "No, discard time" 🔎 Benefits to ClickUp Users Increased accuracy of logged time. Reduced manual error in tracking. Better project costing, billing, and productivity insights. Helps align with privacy-first policies (by not capturing time when user is away). Builds trust with clients through accountable reporting. 🌟 Additional Ideas Add keyboard shortcuts for popup confirmation. Allow teams to bulk-enable the feature across workspaces. Integrate with ClickUp Goals to track focus durations. 🛍️ Final Thoughts This feature draws inspiration from tools like WorkSnaps, but adapts them elegantly within ClickUp's productivity ecosystem. It maintains ClickUp’s flexibility while ensuring higher time tracking integrity — a game-changer for remote teams, freelancers, and managers.