Feature Requests

We want to be able to track the total number of hours logged for each of our clients, and compare that against their allocated budget or retainer. Ideally, this would give us a clear view of how much time has been used and how much remains. This visibility is important for managing client expectations, staying within agreed time limits, and ensuring clarity across the agency.

Some team members, especially those handling a high volume of support requests, may begin tracking time using the timer in the top-right corner of ClickUp without remembering selecting a task. This can lead to incomplete or inaccurate time logs, as we dedicate spaces and lists to clients in order to bill them. We’re proposing one of the following solutions to help safeguard against this: 1) A prompt or warning that appears when a timer is stopped without a task selected, reminding the user to choose one. 2) An automation that notifies the user who triggered the timer if a task hasn't been selected. This feature would help reduce manual corrections, forgotten context, and ensure more consistent and accurate time tracking across the team so that we can accurately bill our clients.

It would be nice if time tracked to a Subtask's Subtask (sub-subtask) were rolled up & included with the total time tracked for that Parent Task.

I want to create a Pie Chart card from the time tracking group by the labels attached to each time tracked. Something like below. I created this by exporting my time logs from Clickup and import it to Google sheets and then create a pie chart based on the labels. https://docs.google.com/spreadsheets/d/e/2PACX-1vRY2I2CWmlziB_P64-FfcHHbkwCsQsSVenR6y6pentfA9v1I-6o8TUw9uDd6pYYckdNZH5aGtSzT9fw/pubchart?oid=1656694227&format=interactive

Currently, the "billable" setting is available at the Space level. We would appreciate an option to apply this setting at the List level, allowing all tasks within a specific list to be automatically marked as billable if desired.

When tracking time, the timer entry will automatically populate the Time Tracking tags with those tags already on the task being tracked.

Hi! I would be really nice in the desktop app to have a global Windows keyboard shortcut for starting and stopping time tracking. It can be a bit cumbersome to always have to go back to the ClickUp app, then click the tiny little button at the top to start tracking. Along those lines, having a small little pop-out window/widget specifically for time tracking would be awesome. Something that could either be pinned to the desktop, or made to "stay-on-top" of other windows. Thanks!! :)

Time tracker: add 'idle time removal' feature. The Harvest ( getharvest.com ) time tracker will give a prompt "would you like to remove the __minutes of idle time". This is a nice feature for more accurate time tracking for when we step away from the computer and forgot to turn off the timer.

I often forget to start my timer at the beginning of a task so at the end I go and add the time manually. When I click to add time it automatically fills in the end time to the current time which is great since 95% of the time that is the correct time. But the start time is always wrong. Would love: for the start time to autocalculate based on the end time and the time estimate for the task. allow editing of the start time without it changing the end time.

Time tracking on desktop is not native. Please let PC users start a timer without being synced through a 3rd party app.