Feature Requests

We need a way for email replies to trigger automations. I need to update my tasks when an email comes in for ITSM that I need to change the status so I know I need to view it again.

Please create the option in the recipient of emails John Doe ( john@doe.com ) to write, and not only john@doe.com Why It is simply more polite to say the name. This applies to manually entered email recipients. It works for the ones read in automatically via quick selection - but unfortunately you obviously can't do that manually, which is quite annoying.

At the moment, only the first 100 addresses are read from the Outlook address book and displayed in the quick selection, which is more than annoying because it significantly complicates writing. It's simple: Please read the entire address book so that you can really write to them all - or create another way of adding a larger number of addresses to the quick selection list centrally. Thank you so much!

An Inbox for your Email in ClickUp! You'll be able to see all of your emails and replace your email inbox with ClickUp. You'll also be able to quickly link and create tasks, docs, and more to emails.

From support ticket: Ability to 'Schedule Send' emails

I really hate that I always have plenty of Company Logos within my task attachements. Please stop that.

I would like the ability to set a default email address in ClickUp. I have access to multiple email addresses in ClickUp and most of them, I only want to use for automations (eg, the form submitter gets a notification that we've received their submission via automation from a generic group email address). The problem is that I use ClickUp a lot to send emails through tasks and it almost always defaults to one of the generic group emails instead of my personal email. Often times, I don't notice this until I've already sent the email. Additionally, I wish there were a way to link signatures to the email address rather than just the person sending the email. I don't want my personal signature line showing up in a generic email address, but it defaults back there every time I have to set up an e-mail automation. Having these two features would be a huge help for using email. We love the feature overall and ability to keep all communication within the task!

It would be helpful to be able to procedurally obtain the number of times an email within the chat has been seen

We have 2 emails to respond to the tasks we manage, but one of them is rarely used. It would be quite nice to have the option to mark different outboxes as defaults. Also, it would be impressive if they could be different between projects.

Requesting option to set a default e-mail as I use my other e-mail more frequently than the other. Thanks