Email V2
future
Zeb
An Inbox for your Email in ClickUp! You'll be able to see all of your emails and replace your email inbox with ClickUp. You'll also be able to quickly link and create tasks, docs, and more to emails.
Log In
Raina Ahuja
November 2025 Update
Thank you all so much for continuing to share your thoughts and enthusiasm around a fully integrated email service within ClickUp. This year for email, we've been focused on strengthening our email foundation, improving our infrastructure and reliability to set us up for future possibilities. Please continue to share your use cases and what an ideal solution looks like for you. Your input helps guide our long-term vision for email. We’ll keep you updated here with any new developments.
Andrew Leonard
Please stop with the ai features guys 😭 and implement the things we've been asking for
Misael Rodriguez
I'd be happy if everything else was paused to ship this only.
Andrew Leonard
Misael Rodriguez Agreed
Tim Jasper
Misael Rodriguez yes and hopefully they can fix the chat/comment inbox while they're at it
Simon Ihlenfeldt
Misael Rodriguez yes!
T
Taylor Gilkey
We run a full-service catering company entirely out of ClickUp: sales pipeline, event production, staffing, invoicing, the works. We're bought in. ClickUp is our single source of truth. But email is the one thing that keeps pulling us out.
Our sales team fields inquiries from EzCater, corporate clients, venues, and wedding planners all day long. Right now we're bouncing between Gmail and ClickUp constantly: copying client emails into task comments, manually threading conversations, losing context when someone on the team doesn't have visibility into a thread. It's exactly the kind of friction ClickUp is supposed to eliminate.
We chose ClickUp because the promise is one tool to replace them all. We've consolidated project management, docs, chat, dashboards, and CRM into one platform. We're not interested in stacking Missive or Superhuman on top, not because we can't, but because the whole point of ClickUp is keeping our tech stack tight. Every additional tool is another login, another tab, another place context gets lost. Email is the biggest gap left.
What tools like Superhuman and Missive have figured out:
A real inbox inside the platform, not just "send email from a task." We need to see, triage, and respond to ALL our email without leaving ClickUp.
Shared team inboxes where hello@ or sales@ lands in one place and we can assign, collaborate, and track who's handling what, without stepping on each other.
Collaborative drafting, where my sales associate can draft a response and I can review it before it goes out, right in the thread.
Threaded conversations that stay together. If a client replies to a proposal email, that reply should land on the existing task, not create a duplicate.
Internal comments on email threads that the client never sees but the team can use to coordinate.
ClickUp is already 90% of the way there. Chat, Docs, Tasks, Automations: it's all incredible. But without a proper email experience, we're still forced to leave the platform for the one communication channel that drives most of our revenue. That's not a gap in our workflow, that's a gap in ClickUp's.
This isn't a nice-to-have. Email is how clients find us, how we close deals, and how we coordinate day-of logistics. Please make Email V2 a priority. The bones are there. Give us the inbox. 🙏🏾
Mark Hoffman
Ugh this makes me sad ClickUp will continue to have poor email integration for the foreseeable future. Especially since this request is now entering it's 6th year and seems like an obvious big improvement and checks a big box like Chat, Clips, BrainMax, etc.
I just fail to see how ClickUp could be the one app to replace them all with out proper email integration.
It's so cumbersome right now to handle emails and client work and clickup all together.
Tim Jasper
Mark Hoffman 100% - Clickup needs their own Email Client like Missive / Frontapp
B
Brandon Smith
Can't say how much of a game changer this would be. Disappointing that it isn't even on the Planned development list.
Michael
Hey guys, I know the wait for this has been super frustrating, but look at it this way; we finally got https://feedback.clickup.com/feature-requests/p/subfolders, so maybe there's hope for this one yet!!! We just need 7K more votes!
Misael Rodriguez
This feature alone would stop us from jumping ship when our contract expires.
Tim Jasper
The Future is now! Stop the slop! Get this done!
Photo Viewer
View photos in a modal
R
Ralph Stokes
Clickup Team - Please can we get on with this and make it a priority - been suffering for years and years with the way emails are only half integrated in clickup and I just feel that this is not moving at all and really really needs to be done ASAP.
"Future" for four months, and "considering" for four years before that. Please, please, please make this the next thing you plan and plan it to happen quickly!
O
Ola
Hello ClickUp team, please take a close look at HubSpot’s new Help Desk and broader workspace direction.
One of the strongest things HubSpot is doing is treating emails as structured work items: essentially a type of ticket, with pipelines, SLAs, ownership, permissions, visibility controls, and team communication all managed in one place.
ClickUp already feels halfway there with email, tasks, statuses, automations, and collaboration. The missing piece is a more dedicated email/help desk experience; either as a ClickUp Email app or a specialised Space/List type designed properly for shared inboxes and support workflows.
My team is now transitioning to HubSpot because, alongside email and CRM, they now have a Project Management object that works really well. Breeze AI is genuinely impressive, and the interface feels modernised, decluttered, and much easier to set up.
The email and CRM relief is real. We feel like we can finally see better: client communication, pipelines, follow-ups, ownership, and project-related action items are becoming clearer in one place.
I would much prefer to stay with ClickUp. We already use and value it deeply. But alas, HubSpot is solving the communication, CRM, help desk, and project visibility problem in a way that ClickUp should be able to do even better.
It feels like a natural next step for ClickUp: a proper Help Desk and shared inbox layer built on top of the work management system teams already love.
Load More
→