A few other dept's in my company have adopted CU because it's great. BUT, if CU nailed emailing alone, and I could sell people on 'internal chat and external emailing is now in one place, and that communication is related to (or converted to) tasks'...then CU is a no brainer for most our entire company.

That said, the relationship of communication to tasks is key. Emails must have customizable ways of tagging, assigning statuses and creating or linking to tasks.

Can someone from CU confirm what is the status of this feature, please? It has been in planned state for 5 months now. But it is an extremely important feature for us to have and is killing our team's time daily without it.

It is very important to have a central queue which shows responses to all the emails that I had sent out. For example, I sent 10 emails from 10 different tasks in CU. 6 of the recipients replied back to my emails. There should be a central inbox where I can see those 6 tasks where the responses were received. But it should be a queue that needs me to process those responses and then remove them from the queue.

Notifications are not good enough as notifications disappear when you see them. You may have seen them but not processed fully. It is also not good that we see the notification then we search for the task and then we create subtasks to process those responses. That would be a time killer.

Alternatively, there should be automation possible such that when an email response is received it should trigger a profile field value to be set, like "Response received", then I can have a widget which shows all the tasks with profile field value of "Response received". Then I can process them as time permits.

Currently the responses go into the task and a notification is sent. That is not good enough as it leaves room for letting things fall through the cracks. I have tried workarounds using existing CU features but they are all cumbersome and antithesis to CU goal of saving a day every week.

Zeb Hi, as we are beginning our review of different options to handle email we're keen to know if this is planned in the near term?

I am already doing a work around for this! I can't wait for this feature!!! My work around is ok, but it lacks certain functionality. I will say having everything in one place though, is well worth the work arounds. Have an actual email handler in ClickUp will be a HUGE timesaver!! Hurry this one along please!!

Brilliant!

I have a quick question: are we able to send email automatically from ClickUp with specific fields in it (e.g. task id)?

Could you move this in the direction of a unified messaging system? If a comment mentions me, or I want to watch a task for comments it comes into the same inbox. If I want to intergrade google voice or slack, Skype, MS teams etc. let me see my messages aggregate there. That really would be in line with one app to replace them all!!

Please merge with Email v 2