Email V2
future
Zeb
An Inbox for your Email in ClickUp! You'll be able to see all of your emails and replace your email inbox with ClickUp. You'll also be able to quickly link and create tasks, docs, and more to emails.
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Raina Ahuja
November 2025 Update
Thank you all so much for continuing to share your thoughts and enthusiasm around a fully integrated email service within ClickUp. This year for email, we've been focused on strengthening our email foundation, improving our infrastructure and reliability to set us up for future possibilities. Please continue to share your use cases and what an ideal solution looks like for you. Your input helps guide our long-term vision for email. We’ll keep you updated here with any new developments.
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Brandon Smith
For me the key functionality is being able to attach an email conversation thread to a task and for my teammates who are assigned to that task, but not on the email thread, to be able to see all updates in the email chain - REGARDLESS of whether or not the email originated in a task in ClickUp as is currently available. Essentially Missive inside of ClickUp.
Brendan W
Merged in a post:
Fully integrate email
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Tanja Rouintree
I would like to have full email functionality, not just use email in ClickUp to email internally. I want a way to have all my emails in one place. Also more email integrations. I use Zoho for one business.
Brendan W
Merged in a post:
Why not have a full fledged E-Mail & Calendar Client in Clickup?
ClickUp Anytest
I spend most of my day in ClickUp. For e-mails and calendar we use Outlook (MS365). Since the planned 2-way sync for Outlook is obviously going nowhere another option would be you integrated e-mail (and calendar) into ClickUp. Notion did it! So, why not.
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Ralph Stokes
Zeb Is this "V2" still happening?
I think the email system is one of my biggest pain points in clickup at the moment.
I want to use clickup as a CRM, everything is here except the email integration. It's extremely handy for keeping in touch with clients throughout a project right from clickup.
I feel like this is really low-hanging fruit - for a few small improvements this could really be a big win.
- Massively long threads for conversations that cannot be collapsed
- Getting email threads into clickup that were not started there
- Replying to comments that come in by email with emails, not just internal comments.
- Being able to actually reply to emails from Home -> Inbox: Currently subject and to fields are not populated when you hit reply.
- Having automations and AI distinguish properly between comment and email. Incoming and outgoing.
- Automation triggers for emails sent and received on a task
- Insert task fields in emails - so templates can include things like Hi [Custom Field: First Name],
All this needs to be with IMAP too, not just gmail or outlook.
Simon Griffith
Additional pain point for email -- Massively long threads for conversations that cannot be collapsed: https://jsoe.clickup.com/sharing/clip/p/t9014490908/5d56e284-b913-49da-9359-4e69c7dcd620/5d56e284-b913-49da-9359-4e69c7dcd620.webm?filename=screen-recording-2026-04-21-13%3A09.webm
Tim Jasper
Simon Griffith Not sure I would have chosen Clickup based around email. Until clickup offers something like missive app or front app, I think our frustration will remain..
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Jeff
Zeb - 5 years on still no ClickUp to replace Outlook box. For all the progress combining a wide range of tools into one site, the absence of threaded email correspondence (available in other PM tools) is glaring. Please make this a priority.
Tim Jasper
Jeff yes agreed. This should be a full separate client (like missiveapp) that then can also be integrated as needed into the various parts of Clickup.
Floriana Romano
for those who work in IT and need to manage tickets this functionality is essential!
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Yosvany (gio) vazquez pupo
n Inbox for your Email in ClickUp! You'll be able to see all of your emails and replace your email inbox with ClickUp. You'll also be able to quickly link and create tasks, docs, and more to emails.
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Estelle LaFleur
Yes! Please add the inbox to the dashboard! What a great help that would be!
Simon Griffith
When we chose ClickUp as a platform, we expected to be able to use it as a full-fledged service ticketing system (facilities, IT) that could accept email tickets and not rely on the use of forms. "Email to list" exists but this method has limitations that make it unusable. Most significantly:
- Cc'd parties are dropped from the incoming email, so when we reply, only the sender will receive a reply. We cannot even see the cc'd recipients.
- When replying, we have to create an entirely new email thread with a new subject and body. Worse, there doesn't seem to be a way to insert the body of the sender's email into our outgoing email reply. Thus, we find ourselves having to say 'I'm writing you back about your email about XYZ,' rather than just having their original email to reference.
These are the two most significant factors prohibiting adoption by the teams at our organization which has committed to a multi-year enterprise license. We need to see a much more robust and thoughtful email integration so ClickUp can be used for IT tickets / facilities tickets / work requests across teams.
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