Email V2
planned
Zeb
An Inbox for your Email in ClickUp! You'll be able to see all of your emails and replace your email inbox with ClickUp. You'll also be able to quickly link and create tasks, docs, and more to emails.
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Ivan Villa
We know many of you have been eagerly awaiting this functionality for some time. With 3.0, we laid the groundwork for the new Email + inbox feature, but there is still work ahead.
I can give you an update since our team has put in a lot of work to improve our email service and handle the higher demand more effectively. With more emails expected to flow through ClickUp we wanted to make sure that we had the buffer to take on more functionality.
We also have a significant migration planned for our Microsoft email customers later this year, which should open up many more possibilities, but that part is still going through some back and forth on planning.
As some of you have mentioned, perfecting this feature will involve multiple steps, which is why we do not have an ETA just yet.
We'll keep you updated as we develop more features, but please keep sharing your feedback and use cases. At the end of the day, our goal is to enhance your communication needs, and since not everyone has the same requirements, understanding where you face challenges helps us get a clearer picture.
Guillaume Bleau
We developed our own n8n automation that reads (AI) all the project managers inbox and convert them into tasks but definitely, working all day in ClickUp and quit completely the email client would be fantastic! Please advise on the timeline of this.
Tim Jasper
Clickup, how do you see this working? ie would shared inboxes etc be attached to a respective space or would you have an separate Clickup product with integration to Clickup chat/tasks/channels etc?
Tim Jasper
Ivan Villa is there a beta for this. Clickup must surely be working on this feature already.
Ivan Villa
Tim Jasper No beta for this right now. The main effort being done is on the infrastructure side. Once we get past this first hurdle, the team can then move on to how email can better integrate with other parts of the app, including the inbox.
Tim Jasper
Ivan Villa great news. I'm keen to be involved if you ever need feedback/survey on how this could work. I've used missive since its inception and would love to see that sort of functionality within Clickup. (ie chat around email - personal or shared inboxes). Alternatively bringing Clickup chat into other applications such as Missive would be another approach. But someone has to bring tasks/chat/email together. It may as well be Clickup... Whoever does.. Wins.
J
Jordan Bernhardt
Ivan Villa Zeb any updates here? I can't imagine a more essential improvement, at least for my workflow.
Tim Jasper
Ivan Villa any updates please?
Marius Schopf
Please integrate email inbox into clickup. We need this so urgent..! That would boost clickup 200% as tool. Any news when you will release this update? Zeb Ivan Villa
Tim Jasper
Marius Schopf I disagree. It would be 500%. If clickup had a missive like email client, nothing could touch it.
Abraham Gluck
Zeb I’m currently using HubSpot for a shared inbox (multiple inboxes) across my team, with permissions controlling who sees what, and statuses like “New,” “Waiting on Us,” “Waiting on Contact,” “Closed,” and “Snoozed.”
I hate it because HubSpot isn’t sleek, has too many unnecessary features, and ends up being even more frustrating. I considered switching to Freshdesk or Zoho Desk, but now I’m wondering if I should just wait for ClickUp to offer something similar, so I don’t need to switch tools in the meantime. For now, I’ll continue using HubSpot.
To have this work for our team, we also need to have, companies, contacts records where email is linked and contact automatically created by the email domain and email body signature. Be able to see a list of attachment or ticket linked to the contact..
Our phone system should be integrated eventually like it is now in Hubspot with 3CX
Hector Camacho
I also vote for them to prioritize this. I think it can be achieved with 3rd party vendors and coding automations, but really email is essential for you to fulfill your all-in-one marketing.
Guillermo Sisterna
Any updates on that, please?
Libra Software
any news?
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