AI billing per user | Voters

AI billing per user

considering

Nikita Kozhemiakin

Currently, there's no option to enable AI tools for specific users only, and some users might not need this feature at all. Please consider introducing a feature similar to GitHub Copilot integration: the organization is billed monthly for the number of seats selected for given users.

September 15, 2023

Tomasz Banas

It's a nice day. We just noticed that now ClickUp allows manual actions to use credits, so it looks like no purchasing of AI for all users is required. In the last 72 hours Other was added to the AI Usage screen as we can see here. In the last 72 hours, Other was added to the AI Usage screen, as we can see in the attached screenshot. Rajiv Tirumalareddy, please share more insight on how it works. I confirmed with all team members from our team and they confirmed it works. �

Kaweethap Piwnoun

Tomasz Banas

Rajiv Tirumalareddy

Hello everyone,
While I realize this doesn't solve all the issues described here I do want to mention that you can now purchase AI Credit Packs to power your Autopilot Agents, AI Custom Fields, AI Cards, and Image Generation use cases.
You can purchase AI Credits simply based on your workspace's usage, so it is not billed per seat.

Mykyta Skibinskii

Rajiv Tirumalareddy I was literally on that page when the notification about your comment popped up. Amazing, thank you!

Joshua Borger

Rajiv Tirumalareddy Would love to see something similar applied to general AI usage, or to have the option to just choose certain users to gain access. But that's a step in the right direction!

Matt Janaway

Thanks Rajiv Tirumalareddy. Can you confirm what these credits CAN’T be used for?

Tomasz Banas

Rajiv Tirumalareddy Unfortunately, even though we still have trial credits available, everything we click asks us to purchase AI Standard or AI Bundle. �

Rajiv Tirumalareddy

Matt Janaway Tomasz Banas these credits can only be used for all "automatic" features such as AI Fields, AI assign and prioritize, AI Cards, Answers agent, autopilot agents.
However, they currently can't be used for manual features such as any "Ask AI" conversations, Improve Writing features, Project and Task summaries, etc.
So for now, AI Credits aren't a complete solution to move from a per-seat billing to a per-usage billing, however it does help if your workspace mainly uses agentic features and less manual ai features.

Joren Rapini

Rajiv Tirumalareddy helpful, but really hoping you guys eventually consider some sort of usage based way of enabling the clickup brain features, because only certain user types in my team would end up utilizing them. It's not feasible for me to really spend the $ to upgrade every single user in our account for features that only a percentage would heavily use. So until then, I personally won't be buying the upgrade.

The AI Notetaker does this, which is perfect, since only some users in our team attend a lot of meetings, while many do not.

Joshua Borger

Probably about to sign up for Wispr Flow to get access to voice to text capabilities. If I could get access to Brain Max just for myself and a couple others on our team, I would use that. But since we have to purchase AI for our entire team of 23, it costs too much.

JP Maxwell

100% this is ridiculous - most of our users have no use for this, but I'd quickly sign up for 5 or 6 people, but I'm not singing up for 50 people that won't even use it!

Zac Whitely

Yeah, we have a team of developers that don't need to create tickets, and 1x product manager doing all the work in ClickUp - so only need 1x AI seat. Please fix.

Jord de Kat Angelino

This has been a request for over 2 years now, and to be fair, not a hard one to implement. So it now starts to look like it is jut a way to earn money, by forcing teams to pay for everyone - as already has been noted by a lot of other commenters.

Please ClickUp, be honest.

J C

same concern as others!

Diego Compagno

Same situation, only general prosecutors or those who organize need AI in our case 1 in 10, the cost has therefore increased tenfold.

Spencer Garner

Even if the new ai token blocks could be consumed my brain and not just the automations… Like most, only a handful of users in my org would benefit from clickup brain. To charge per number of total seats makes this feature unjustifiable.

Montserrat Manuel

Please make ClickUp Brain available per user or role, not just at the team level :( . In real teams, not everyone needs or wants AI features — but some of us depend on them every day to move projects forward!!

Giving us the flexibility to enable Brain individually would make it far more valuable and practical. It would let teams adopt AI where it truly adds impact, without forcing it where it’s not needed.

→