Allow Required Notification Settings to be turned off
Sam Coster
The Status Changes clog up our 'All' notification feeds - we'd prefer to be able to not be notified when statuses change. Until then, we use the two other options "Assigned to me" and "Mentions". We genuinely don't care about things changing status, as many have automations that create downstream tasks and such.
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Brendan W
Merged in a post:
Remove mandatory notifications
Joe Ryan
For "Web (in-app)" there are several notifications that cannot be deselected. Please update so that we can decide whether or not we want to get these notifications. The screenshot shows some examples of notifications that we are forced to received.
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Brendan W
Merged in a post:
Notification Settings: Remove required options
Alex Marshall
My team consistently complains of over-notifications, causing them to reduce use of inbox and use methods outside of ClickUp which is not helpful to processes.
Some of the required settings are frustrating and not necessary. It would be nice if we could turn some of these off (like New Comments in Task Comments - I only want to see comments assigned to me, not everyones new comment threads + Status Changes in Task activity - our project manager runs updates so it is not necessary to me to see status changes on all tasks I am a watcher of)
I would say particularly there should be more customization between Watcher vs Assignee notification settings.
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Gethin Herbert
Agreed, I'd rather choose what we see to be vital, rather than it be pre-selected. Odd choice.
Our team doesn't use the inbox for this reason, as it's overloaded with ClickBot auto emails to customers, that we don't need to see. We've had to find ways around needing to see comment mentions or assigned comments, which is the main thing we'd want to use it for, but for EVERY comment
Kota Shimizu
In my case, it would be really helpful to have more granular filtering for assignment notifications.
If I assign a task to myself, or if I create a task and an Automation or ClickBot assigns it to me, I already know about the task, so I don’t need an Inbox notification for it.
Ideally, I’d like to receive assignment notifications only when someone else assigns a task to me, or when an Automation assigns me to a task created by someone else.
This would help keep the Inbox focused on things that actually need my attention.
Brendan W
Merged in a post:
Allow new comments to be turned off in Inbox
Alex Marshall
Our team has an overnotification issue in the Inbox feature. I do not want to see comments I am tagged in, but if I go to notification settings, I am unable to turn off "New Comments". This is clogging my inbox up from seeing only important items assigned to me or comments I am tagged in.
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Brendan W
Merged in a post:
Inbox Filter: De-activate "New comments" from importance
Elisabeth Loebker
Please allow to deactivate "new comments" from the default importance.
I do not want to see all comments around my workspace that are NOT relevant for me. Thank you
Brendan W
Hey, everyone!
We're trying to explore some updates we could make to the Notification Settings experience in ClickUp - one of those items is allowing more settings to be turned off, as well as updating the settings page itself.
If you're open to providing your feedback, please book a short 15-min call with me:
Sam Gambill
Brendan W Looks like there is plenty to work with from the 5+ years of comments on threads about this. Notifications have been completely useless to me for the duration of our use of the product. I honestly don't even notice the "99+" on the notification icon anymore. Letting this amount of time lapse before "trying to explore some updates" is pretty frustrating.
Franziska Tryzna
Brendan W Please review and update this, too! It was originally planned for Q4/25 and we haven't heard anything since February this year...
Kent Briggs
Brendan W I get an email every time I import a document, i see that the import was successful on the import screen, this ends up just being spam to get an email. I'd like to turn that off.
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Elisa Romero-Johnson
Brendan W, I’m not quite sure if this falls under the Notification Settings to be turned off, but I was exploring ClickUp and wondering if there is a way to filter the notifications that come through the Inbox.
Similar to creating a “rule” in Outlook/Gmail that automatically sorts certain emails into a specific folder, I’d like to be able to separate High Importance notifications from the regular notifications.
I receive a lot of notifications in ClickUp, especially during busy season, and the high-importance items can sometimes get lost among the regular notifications. To avoid missing anything important, it would be very helpful to have a separate folder, inbox, or filter for quick review and better visibility.
I do get tagged and notified on many items in ClickUp, so having a personalized High Importance inbox in addition to my Primary inbox would be very useful for my role.
Please let me know if this is a feature that already exists and I just haven’t been able to find it, or if it is something that could potentially be considered in the future.
Thank you!
S
Stephan Frenz
I also find these unwanted advertisements very annoying. These cost me valuable time and should therefore be able to be switched off
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Mareks Nemme
We started using ClickUp recently, and primarily use it for property development project management in a physical work environment. The automatic creation of video call links for events involving two or more people is causing great confusion among our team, as most of our meetings are held in person. While this feature may be useful for virtual teams, it would be highly beneficial to have the option to disable it for workspaces that do not require video calls. This flexibility would help streamline our workflow and reduce unnecessary distractions. Or even being able to switch it off for each meeting created would help already. Now this is mandatory and there is always a link, which in my opinion is very strange. What if we were invited to a meeting by third party and they have their own link? We create our meeting for the participants of our team and then there is this other link. Very misleading - which link to use then.
Thank you for considering this improvement! But this is very simple yet important.
Emily Anthony
THIS. My inbox is so cluttered all the time from updates that I do not need or care about and it drives me (and my team) crazy.
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