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The guests (customers, suppliers, etc.) with the chat, can interact with the workers
I am the Director of Software Development of a company. I work with 50 programmers and so far I have created two work environments with several spaces with 8 people. The plan is to gradually incorporate tasks and see how ClickUp works in our work logic. Everything seems really interesting to me and I have only been working with Clickup for a couple of months, meeting practically all my expectations. But there is a situation that I don't know how to cover it and I don't know how to solve it. The idea was that customers could see and consult all the tasks in the lists and spaces, only visually. I granted them permissions and that's right, when they accessed they only saw and consulted without being able to modify or alter anything. But at one point, a technician interacted with a customer and he appeared on the chat list, they began to communicate so that they could exchange messages, directly intervening in projects in the company's decisions. Another customer also influenced the development processes. Now, we can't ask customers to see the workflow and how developments evolve because they can interact with the team, and relationships occur that don't fit with the company's internal work system. We would need guests, or another role, to only be able to see the tasks, without chatting with anyone on the work team. In any case, to be able to create a channel with the specific guest user for periodic meetings, but where only the selected people would participate. Or as user Welington Siqueira de Souza commented, that it offers administrators the option of enabling access to the chat for guests, according to the specific needs of each team. Because it seems that before (April 2025), guests had restricted access to the chat, in my situation it would have been perfect. Thank you for your attention and I hope that the comments will contribute to improving the platform. Jesús Cortés Martínez
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