Pop-out Chat Conversations
A
AJ Castellucci
Chat should have a pop-out window so you can Chat within the context of your work (similar to AI). In some places, like when DMing someone, it takes you totally out of your work and send you back to the Chat screen. Then you have to navigate back to the task you were on.
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Brittany Ford
100% agree!
Jose Heymans
We need this please
Lara Anam
Switching between chat view while working in a different place like a list view, document, or dashboard can be inconvenient. It would be helpful to have a pop-out chat window or a minimized tray option, making chats easily accessible without needing to switch views.
Brendan W
Merged in a post:
Ability to open chat in a separate window on Desktop App
Ken Claassen
I feel myself less productive sometimes when using Chat at the moment as since I use the Desktop App I have to open up Chat on Chrome or something like that which is a pain and look back and forth to see incoming messages. The issue is I also use Chrome for my actual work. It would be great to allow for Chat to be it's own popout window so I don't miss messages when in the app. The current notification system is not helpful at all. There is no rhyme or reason as to why it lights up with a bubble so I ignore it now.
Luisa Calton
Agree. We’re looking to transition from Slack to using ClickUp Chat exclusively for team communication. However, as we’re working out the logistics, we’ve noticed that the current notification system for Chat messages isn’t as prominent, leading to some missed messages. For clarity we are all working on laptops.
In Slack, we benefit from:
• A clear red dot on the app icon at the bottom of our screen.
• A large slide-in pop-up box that appears on the screen, even when working outside the app.
Currently, ClickUp’s notifications are easy to miss because:
• The sound alert is quite faint.
• The dot notifications look the same for all types of alerts, making it challenging to identify Chat messages specifically.
• When working outside the browser, there is no way to know a new Chat message has arrived until we navigate back into ClickUp.
It would be incredibly helpful if ClickUp Chat could include a more noticeable pop-up feature for new messages, similar to Slack’s slide-in alerts. Additionally, distinguishing Chat notifications from other types would improve visibility.
This enhancement would greatly improve our team’s communication and ensure no messages are overlooked, especially when working in other applications.
Thanks for considering our feedback and keep up the great work!
J
Jeff MacNeill
Absolutely! This would get our adoption rate way higher at our company. Most corporate environments have multi-monitor setups. All other Chat apps we usually have popped-up with the ability to drag around to an unobtrusive location or to another monitor while working on the main monitor. Being that ClickUp is trying to be "One App" to replace them all. If you're doing everything in ClickUp currently it limits you to one monitor when using the Desktop App (company preference)
Brendan W
Merged in a post:
Floating Chat window
Alina
We would need a floating Chat window. Whenever we are navigating the Inbox and we need to quickly follow up on the smth in Chat, we need to click Chat and then when we close Chat and go back where we were, we need to start it over.
Mohamed Hamad
yes, and the same for the sync up window. if you minimize it and navigate around, you dont see it anymore. you have to go back the chat space to see the floating minimized syncup call window
Brendan W
Mohamed Hamad: We plan to make SyncUps global soon!
Ethan Tuning
YES !
Mohamed Hamad
Google Chat has a nice implementation of this, where you can pop-out the chat window into a small chat screen at the bottom right. I would say the feature would be akin to the Tray feature, where you can drop a chat (like a doc or task) in to the tray n its accessible wherever you are. And when you click on it from the tray, it opens a lil window to quickly chat with someone, n then minimize it again.
There is only a handful or people or primary chats I’m engaging with on a regular basis, so having them handy in the tray would be great. EG: my project manager and my account manager, i speak to all the time about projects and clients, as i browse through all the projects and accounts in the spaces. So having them accessible quickly is great.
Brendan W
Mohamed Hamad: Thanks for the feedback Mohamed!
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