Dedicated Chat Desktop App
Rodel Villanueva
Would love to have a separate chat desktop app so it is more user friendly. I usually use web browser for clickup so I can open multiple tabs but when I received chats I need to use other tab for the chat though this might be a work around but I think it will be better to separate it as a desktop app. This might resolve the ring notifications and task bar notifications. I know this is connected already to boards/list but hope you consider this as well.
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Brendan W
Merged in a post:
Chat box
AutumnA
chat channel side pannel where you can access your chats/convos from anywhere in clickup
Brendan W
Merged in a post:
Pop up window or Separete window for CHAT
Fabio
it will be great to have chat access anywhere, also if the main page of the app is "closed" - multiple chat windows open with different person would be great too
Brendan W
Merged in a post:
Suggestion for improvement – ClickUp Chat as a standalone application
Lucas W.
Hello ClickUp Team,
First of all, congratulations on the new Chat feature. It was a very smart move. Bringing real-time communication inside ClickUp — essentially consolidating what tools like Slack already do — makes total sense from a product strategy standpoint. Centralizing work and communication in one ecosystem is the right direction.
However, I would like to suggest a functional improvement that, in my opinion, could significantly increase adoption and user retention.
Today, one of the main reasons our team continues using Slack instead of fully migrating to ClickUp Chat is availability and presence. Slack works extremely well because it operates as a standalone desktop and mobile communication tool — always open, always notifying, always accessible, independent of project management workflows.
A powerful improvement would be:
→ Offering ClickUp Chat as a fully independent desktop and mobile application
→ With persistent notifications (even when ClickUp is not open in the browser)
→ And the ability to mention tasks in conversations, where clicking the mention takes the user directly to the task inside ClickUp
This would create several benefits:
- Faster response time– Teams would stay connected even when not actively working inside ClickUp.
- Reduced friction– Users wouldn’t need to open the full workspace just to respond to a quick message.
- Higher engagement– A communication-first interface increases daily active usage.
- Better task-to-discussion connection– Seamless linking between chat and tasks would strengthen contextual collaboration.
- Higher platform consolidation– Many companies would fully replace Slack if Chat had the same “always-on” behavior.
Currently, Chat feels powerful, but it still behaves as a feature inside ClickUp — not as a communication hub. Transforming it into a standalone companion app could dramatically increase adoption among teams that rely heavily on instant communication.
Thank you for building such a strong platform. I truly believe this evolution would make ClickUp even more competitive in the collaboration space.
Best regards,
Lucas William
Brendan W
Merged in a post:
Suggestion for improvement – ClickUp Chat as a standalone application
Lucas W.
Hello ClickUp Team,
First of all, congratulations on the new Chat feature. It was a very smart move. Bringing real-time communication inside ClickUp — essentially consolidating what tools like Slack already do — makes total sense from a product strategy standpoint. Centralizing work and communication in one ecosystem is the right direction.
However, I would like to suggest a functional improvement that, in my opinion, could significantly increase adoption and user retention.
Today, one of the main reasons our team continues using Slack instead of fully migrating to ClickUp Chat is availability and presence. Slack works extremely well because it operates as a standalone desktop and mobile communication tool — always open, always notifying, always accessible, independent of project management workflows.
A powerful improvement would be:
→ Offering ClickUp Chat as a fully independent desktop and mobile application
→ With persistent notifications (even when ClickUp is not open in the browser)
→ And the ability to mention tasks in conversations, where clicking the mention takes the user directly to the task inside ClickUp
This would create several benefits:
- Faster response time– Teams would stay connected even when not actively working inside ClickUp.
- Reduced friction– Users wouldn’t need to open the full workspace just to respond to a quick message.
- Higher engagement– A communication-first interface increases daily active usage.
- Better task-to-discussion connection– Seamless linking between chat and tasks would strengthen contextual collaboration.
- Higher platform consolidation– Many companies would fully replace Slack if Chat had the same “always-on” behavior.
Currently, Chat feels powerful, but it still behaves as a feature inside ClickUp — not as a communication hub. Transforming it into a standalone companion app could dramatically increase adoption among teams that rely heavily on instant communication.
Thank you for building such a strong platform. I truly believe this evolution would make ClickUp even more competitive in the collaboration space.
Best regards,
Lucas William
Brendan W
Merged in a post:
Separate Mobile App for Chat / Chat Pinning in Desktop
Bot
Hello ClickUp Team,
I hope you’re doing well!
I wanted to submit a feature request regarding the chat functionality in ClickUp. Currently, when we are chatting with teammates, we need to exit the chat in order to access tasks. This workflow feels a bit disruptive.
It would be very helpful if:
There could be a separate mobile app dedicated to chat, while the main ClickUp app remains focused on tasks and projects.
Or at least, in the desktop app, if there was a way to pin the chat at the bottom of the screen, so that we can keep conversations open while navigating tasks.
I believe this would make communication and task management much smoother.
Thank you very much for considering this request!
Best regards,
Dylan Marchese
Yes it makes it very hard to justify swapping to CU but then you miss out on feeding the chat logs into the AI brain in which case makes both useless. Either separate it out or create an API to sync with things like slack to pull the chat info to feed AI.
Brendan W
Dylan Marchese: Hey, there! We have the ability to import from Slack, have you given it a try? You can also use tools like Zapier, or our public API, to sync with Slack Channels.
Dylan Marchese
Brendan W Yea but define sync. We did do the import feature from slack but what im suggesting is an active sync in the sense of we can use slack as normal and CU will automatically pull all the chat data to feed the brain etc where as to my knowledge its one time bulk pulls just for swapping from slack to CU.
Brendan W
Dylan Marchese You can use Zapier for instance, to make it so any new Slack message is sent into a ClickUp Chat channel (or vice versa).
Dylan Marchese
Brendan W Yea, thanks for the response but that would be quite the setup and likely be very expensive cus itd be a million tasks
Brendan W
Dylan Marchese: I hear you. That's why eventually we want to have native syncing but ultimately the best path forward at the moment would be to swap to ClickUp Chat (at least for internal use if you have customers etc.)
Dylan Marchese
Brendan W Yea like I said earlier based on my experience and the comments from everyone on this board, you guys finding away to be able to just have a separate chat widget/app would be the best, syncing with the dashboard is quite irritating.
Brendan W
Dylan Marchese: Unfortunately that's not the direction we are heading as a company, but we're discussing ways we can make just focusing on/accessing Chat easier!
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tim castelijn
2 reasons why I use Google Chat instead of Clickup chat, that a dedicated chat app for windows could solve:
- my windows taskbar icon clearly indicates when I have a new message (it is always visible, regardless of which application im working in)
- I can toggle to/from Chat application with a key combination (e.g. alt+tab to toggle between Clickup tasks and Google Chat), which is a huge productivity boost
Y
Yiseth Rodriguez
If I want to leave WhatsApp and have the clickup chat for this, but I can't implement it until we have a separate application.
Brendan W
Merged in a post:
Separate Chat app
Andreas Fogelqvist
I find it very enjoying to have to leave the task/list I’m currently working on to read or answer a chat message. One solution could be to have a separate app for just the chat. So you can chat and work more fluently.
On web I have set it up with a web-app in a separate window. So I can have it easy accessible for parallel workflows. But not as easy on mobile…
Brendan W
Merged in a post:
Not receiving chat notifications on desktop. Need a separate Chat app.
Scott Clark
I have all of the notifications set to on both in the Clickup desktop app and my mac's settings, but I don't get any notifications, chat or otherwise, on my desktop. I only get them on my mobile.
As others have requested, having a separate notification sound for chat would be great. Even better would be a separate Chat App, so that when I click a task link it opens in my main Clickup window, not in my chat window. You really need a separate experience.
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