Feature Requests

Hello! I'm a system administrator for a company with 120 employees, and I'm hoping to make a feature request. I would really appreciate it if we could have more control over custom permissions for each individual, and the ability to create permissions based on more options. Specifically, I'd like to set permissions for things like creating or copying a list, moving tasks to certain statuses, and restricting access to creating or updating labels. Basically, I want complete control over what each person can create or edit. For example, I'd like to restrict certain people from editing specific custom fields. Currently, the role system is limited, and some members have the same permissions as others, which isn't ideal. Many of my supervisors are members, but I don't want them all to have access to everything. While there are different roles we can create, the options for setting permissions are very limited. It would be great if we could have more flexibility in creating custom permissions for each individual.

Current behavior requires users to have edit Custom Fields permission in order to add an existing Custom Field to a List. This creates a conflict. Granting that permission allows users to modify the field configuration globally, which can affect all Spaces, Folders, and Lists that use the same field. Requested enhancement. Introduce a separate permission that allows users to: • Add an existing, globally managed Custom Field to a List Without allowing them to: • Edit the field configuration • Change dropdown options This would enable centralized governance of global Custom Fields while allowing operational teams to apply and use them where needed. This distinction between “use” and “manage” would significantly improve control and scalability for larger Workspaces.

Can we have Workspace Owner and Admins visiblity to private spaces, folders, lists? It does not make sense the private space / list owners need to always need to add the Admins so they can run compliance auditing.

From support ticket: Is there a way for me to claim ownership of folders where we had someone help out by setting them all to private with specific sharing permission. (I'm already a full member on the folders)

Members should only be able to see Teams that they are part of and access to the team in Teams Hub. Currently members are able to view all teams in Teams Hub even they are not part of the team. Can we limit to admin role only able to view all teams in Teams Hub?

We need the ability for external users (those without a ClickUp account or license) to perform limited, secure actions—such as approving or denying requests—directly from email notifications or public links generated by ClickUp. Many workflows involve stakeholders outside our organization, such as supervisors, clients, or community members, who do not have ClickUp accounts. For example, when a member of the public submits a room reservation request via a ClickUp Form, their supervisor (who is not a ClickUp user) must approve or deny the request. Currently, there is no way for these external approvers to interact with the request without being invited as a guest or member, which is not always feasible or desirable. Allow external users to take specific, limited actions (such as “Approve” or “Deny”) via a secure link in an automated email or public task view. Actions taken by external users should update the relevant task’s status or custom field in ClickUp. No ClickUp account, login, or guest invitation should be required for these limited actions. Optionally, allow organizations to define which actions are available to external users for each workflow or form. Example Scenarios: Supervisor approval for student requests. Client sign-off on deliverables. Vendor confirmation of service dates. Please consider adding support for secure, limited actions by external users to enhance ClickUp’s flexibility for organizations with public-facing or cross-institutional workflows.

I'm an Admin of Business plan. I can't reset a member password, I can't reset 2FA method. The only 2 options I have is: resend invitation cancel invite. This is ridiculous. Why admins have so few options to manage user's accounts?... An admin should have rights to: reset password reset 2FA remove 2FA change user email change user name

It would be useful if admins could restrict limited members to view only. Currently, members can give limited members access beyond view only, which incurs a cost. We want to avoid having to monitor limited members and the access that has been given to them by members.

[From support ticket] It would be great if you could add an option, forcing the 2fa only for users managed in ClickUp, not for users where the login is already enforced to go through an external IDP (Okta in our case), because when using an external/upstream IDP, a second factor is already used there.

According to the pricing plan page, the business plan only includes Google SSO. This is going to be a showstopper for us, which makes me really sad. Please consider allowing Azure or SAML at the business level.