Improve the standalone Chat sidebar in 4.0
planned
R
Ruud
I'm on the new 4.0 interface. The new 'Home' button brings to too a combination of chat, channels and spaces/folder/lists.
I understand why you find it better to mix the two worlds, but I also would like to make a distinction between those worlds.
So I would like to have the option to add 'Chat' to the sidebar. It would move all chats, channels to live under this button and show a number next to the open chats, with an option to mute them as well.
If you don't enable the seperate button it will live next to spaces. Would love to see that split!
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Brendan W
marked this post as
planned
Hey, everyone!
Thank you for your feedback on the standalone Chat sidebar as part of ClickUp 4.0. We definitely hear you, and want to hear more about how we can improve this feature moving forward.
If you have a minute, please take this survey and help us shape the future of ClickUp Chat!
V
Vincent D'Amico
Based on how you worded the sidebar, questions from the survey. I wanted to also point out that if I have direct messages or interactions or share spaces with somebody, there was a way to have some type of notification to link me from the direct message to those other spaces I share. That there might be conversations in having that related information to that team member that I'm working with. That we might share those links and other channels that would be super helpful.
Brendan W
I just wanted to make sure you got that context.
Brendan W
Merged in a post:
Badge Count or Indication For Chat Messages Indication 4.0
V
Vincent D'Amico
If a new message is sent in 4.0, the total badge count should reflect your settings and appear on the left-hand side.
It doesn’t make sense to have a disconnect between messages. Right now, I have to hover over Messages just to see if something is new, which then shows a badge count inside Chat/Messages. At the very least, there should be some kind of indication. I would never have known i had received a chat message unless i manually click in.
Inbox gets it right, just not sure why no indication for Chat.
Mohamed Hamad
The dedicate that is just too chaotic right now. There is no sense of consistency. The message preview in the list is too cluttered. And it’s so hard to find anything. If I click chat to chat to one of the 5 team members I chat to a lot, it so distracted by everything else and have to hunt for that person in a see of notifications. It’s unusable at the moment for me.
Brendan W
marked this post as
planned
Hey, everyone!
Thank you for your feedback on the standalone Chat sidebar as part of ClickUp 4.0. We definitely hear you, and want to hear more about how we can improve this feature moving forward.
If you have a minute, please take this survey and help us shape the future of ClickUp Chat!
Pedro Itallo
Brendan W We need this urgently, when is this being updated?
Brendan W
Pedro Itallo We're actively exploring options to improve the experience - give us your feedback in the survey above!
Andrea Darth Flader
Brendan W completed the survey, blessings on your house! thank you for hearing our cries! lol
Brendan W
Andrea Darth Flader Thank you!
Brendan W
Merged in a post:
Sort chats custom or by alphabet and pin them in clickup v4
Tobias Giesen
I miss the overview from the previous version where all chats were sorted alphabetically.
Is there even a logic in v4?
And please bring back the feature to pin channels :/
The v4 seems cool overall but feels like a downgrade to the chat and makes me consider switching back to slack...
Brendan W
Merged in a post:
Add chat sessions to organize conversations in ClickUp 4.0
Pedro Itallo
In ClickUp 4.0, the chat tab no longer has sessions, which makes communication disorganized. It would be great to have an option to organize the chat into sessions created by the workspace owner, so that all users see the chat structured in the same way.
Right now, the chat feels messy and lacks hierarchy, making it hard to follow different topics within the same space. This improvement would really help with collaboration and conversation management.
Brendan W
Merged in a post:
ClickUp 4.0, other sort orders in dedicated Chat window
Whit Gurley
I'm still on the fence about the "everything" representation in the Home sidebar, and I'm glad that my manual Chat channel order is represented there, but forcing the dedicated Chat window to
only
sort in order of recent use seems bizarre to me. I depend on my manual sort order to quickly get where I need to go in Chat, I never
use that "most recent" sort order. Even if you only offered Alphabetical as an alternative, it would be an improvement — at least then I could reliably find any channel where I expect it to be. But Manual/Custom order is my personal preference, I just want a consistent structure that groups things in the way that makes sense for me and my org.
Brendan W
Merged in a post:
Chat 4.0 needs some developer love
Andrea Darth Flader
In order to convince my team to move from Slack to ClickUp Chat, it needs to be a little more intuitive and user-friendly. 3.0 was actually closer to this and I was beginning to migrate and get people on board, but then 4.0 happened and we had to stop everything and run back to Slack.
My baseline needs for ClickUp Chat so that we can ditch Slack are:
1- You can leave the Home tab the way it is, but the ClickUp Chat tab needs to stand on its own and have its own notifications (red number icons on the Chat tab are crucial).
2- Once inside the Chat tab, all channels and DMs should be present, customizable, in their own sections, and have sorting options based on personal preference.
3- Maintain an 'Unread' view that you can leave open and when someone sends a ClickUp Chat message (DM or in a channel), it will appear, no matter what channel or DM it's coming from. This is more of an emphasis - I think this already exists.
4- Once a message is read, it should automatically clear out of the Unread area. And messages should only appear there if they are indeed unread. Right now, if I have the Unread filter on and click into a channel, when I come back to the Unread view, it has that channel displaying in the Unread area even though everything is read.
5- Option to send a reply to a message to the larger channel instead of only nesting it inside of the parent message.
6- Have replies show up as their own notification.
7- Ability to search ClickUp Chat messages only.
8- Somewhere within ClickUp Chat to view recent activity (least important).
I think that's all. It has a lot of other really great features, but these basics are necessary for our team. Some of them may already exist, so please kindly point out if that's the case, but I don't see it unless I said so up top haha. Thank you!!
Lance Popke
We desperately need SEPARATE notification bubbles for Chat.
Luc Pachan
Mirroring comments already on this thread, we desperately need SEPARATE notification bubbles for Chat. I work with the left menu collapsed and there is no way for me to distinguish chat notifications from other notifications.
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