Threaded comment as a trigger for ClickUp automations
محمد عاطف | Atef
Hello, there is an automation trigger when " A comment is added" as the top level of comments, but we cannot control the users who comment on our tasks and most probably they are used to commenting on a thread which results in automation not triggered!, so indeed we need to add the threaded comment inside the main feature as a checkbox so we can be able to enable or disable in each automation
Log In
Andrew Cattarin
I think this has been added recently - 'Comment is added' was marked as 'Updated' in the action dropdown selector, and now has a checkbox for 'Include Threaded replies'.
Unfortunately it seems this does NOT seem to support threaded EMAIL replies though.
Photo Viewer
View photos in a modal
Axel Campaña
Andrew Cattarin did they disable this feature?
Andrew Cattarin
Axel CampañaNo looks like it's still active as a feature - the feature thread for it is here https://feedback.clickup.com/feature-requests/p/automations-comments-as-trigger
Photo Viewer
View photos in a modal
Axel Campaña
Andrew Cattarin what I mean is the inclusion of threaded replies. unfortunately, i can no longer see the checkbox
Andrew Cattarin
Axel Campañaahh yes I see what you mean... this is gone for me too... I think this might be good news though... my hunch/hope is that this means they are actively working on expanding the threaded comments trigger as discussed in this thread (https://feedback.clickup.com/feature-requests/p/new-trigger-email-received-ex-when-a-new-email-arrives) where they opted not to release the feature until they had added more advanced features to fully flesh out the feature... fingers crossed
Axel Campaña
Andrew Cattarin makes sense. Hopefully that’s the case. �
Zach - ClickUp
Merged in a post:
Threaded comments can't trigger Webhook
扔物线-朱凯
Now I find that Webhook calls can't be triggered by new threaded comments. This makes our handcrafted notification system to Slack a little lame. Can you fix this please?