the integration works now which is great. There is one problem, which should be fixed soon: if a task is closed, it won't show up anymore as linked task in Zendesk. At least in our workflow this makes no sense because you loose the information to which task this ticket belongs.
hi, the zendesk integration is finally in the marketplace, but unfortunately it is not working because it points to "staging.clickup.com"?
Hello, Are there any news about it? thanks
@Jérémy Husser: hear hear!
@Michael P: I think we are in the last phase of the Zendesk approval process! 🤞🙏
@Ivan Villa: Yes, please. Crossing fingers!
oh SNAP! I hadn't seen that this was in the works! hallelujah!
Any response from Zendesk yet?
@Sergio Ribeiro: Hey Sergio, as of yesterday still no response. Fingers crossed they approve soon!
@Ivan Villa: Are there any updates on this? This is a critical element for our business, and I kind of sold our company subscription to my CEO on the fact that this integration was coming. No pressure. ;)
@Willow Becker: This month for sure, hopefully asap, we are eager to get in the Zendesk marketplace 🙂
@Sergio Ribeiro: We have an update from Zendesk! Looks like it will take a bit longer for us get to approved into their store.
"The queue is currently large, so you can expect a turnaround time of 4-6 weeks for new apps"
@Ivan Villa: Thank you for the update!
Hey all! We just finished this integration and plan to ship it after it's approved by Zendesk. We'll keep this post updated!
It would be great with an update on this!
Any update on this? What we need
Ideal for it to be functional
1. Most important - 2 way integration on comments on ticket Clickup <--> Zendesk. Otheriwse everyone always has to use both systems.
2. Most important - Ability to link clickup ticket to zendesk ticket.
3. When clickup status changes to some "end" state of done update ZD ticket as solved
4. Ability to create tasks from Zendesk tickets (and linking it) inside of Zendesk
Minimal (and grumpy users still)
1. Ability to link clickup ticket to zendesk ticket.
hi, any information about a planned release date?
Would be nice to keep Zendesk in Sync with ClickUp. So that you can handle the whole project management workflow in ClickUp and finally answer the client in Zendesk without setting the status, assignee, time and the other stuff.