More Granular Slack Notification Options
in progress
C
Christina Carey
I would like to have more control over Slack notifications. Such as only getting notices when a task is marked as complete, not every time the status is changed.
It would also be nice to get a private notification in Slack when a task assigned to me has an upcoming due date.
A bot in Slack would be helpful as well. Where I could ask what do I have coming up or to tell me the status of a task.
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Tadej Jevševar
Hey, everyone!
We're super excited to announce the most requested feature for ClickUp Slack integration so far... ClickUp personal notifications for Slack.
Now, when you open Notification settings, you can choose Slack as an option to receive ClickUp notifications. The integration offers several types of notifications for Slack. Enable personal notifications so that Inbox notifications also go to Slack.
How to Get Started?
- Open Notification settings
- Click Manage settings
- Turn on notifications you'd like to receive in Slack
- Click Save
That's it. From now on, ClickUp notifications will be sent to ClickUp Slack app in Slack.
In case your Slack account is not yet connected with ClickUp, follow these instructions to enable ClickUp Slack notifications:
- Open Search
- Type App Center
- Open App Center
- Click Slack
- Under the Personal tab, click Connect
- Click Configure ClickUp Notifications
- Click Manage settings
- Turn on notifications you'd like to receive in Slack
- Click Save
That's it. From now on, ClickUp notifications will be sent to ClickUp Slack app in Slack.
If you want to change what notifications you want to receive in Slack, click
Manage settings
in Notifications Settings.For more information, please visit ClickUp Help Center
Thank you all for your feedback and we cannot wait for you to give it a try.
E
Ethan Lund
Getting status updates in slack is very convenient however we've had to make a separate channel for them because of how many there are. It would be much better if we could customize what statuses we get updates for, like created and solved.
M
Miriam Daub
Ideally we could have more specific control over notifications to Slack. Examples: 1. additional triggers (i.e. Status marked as complete), 2. pulling more fields from Clickup into the notification (i.e. ability to specify custom fields or include a blurb of the description, etc. that are not shown in the channel slack notification now), 3. adding slack to automations for more granularity (i.e. when a task is marked as high priority, send a slack notification to a channel; when a comment is added by a specific user, send a notification, etc.)
B
Bernadette Griffin
Great news that the slack feature is live! Is this a 2 way function (so slack activity/comments relating to a task get logged in click up too?
Tadej Jevševar
Thanks Bernadette! This functionality brings ClickUp personal notifications to ClickUp Slack app. In Notification settings in ClickUp, you can now choose Slack as a new destination to receive your ClickUp notification. If you are looking for Slack Automations, we are exploring this feature now, so if you have 2 min, please share your thoughts here.
Tadej Jevševar
in progress
We'll keep this open since we plan to add support for Slack automations for Slack integration in ClickUp. Please post any suggestions. Thank you!
Tadej Jevševar
complete
ClickUp personal notifications for Slack are now available.
R
Ruud
Tadej Jevševar where would you advice to look for slack automation, similar to email?
See first question of this post, that one isn't solved now, correct?
> Such as only getting notices when a task is marked as complete, not every time the status is changed.
Tadej Jevševar
Ruud: Our next Slack integration improvement is to add support for Slack Automations in ClickUp. Please feel free to share your suggestions what Slack automations we should support. We will keep tracking this board to gather all your suggestions and ideas for automations for Slack integration.
Tadej Jevševar
Hey, everyone!
We're super excited to announce the most requested feature for ClickUp Slack integration so far... ClickUp personal notifications for Slack.
Now, when you open Notification settings, you can choose Slack as an option to receive ClickUp notifications. The integration offers several types of notifications for Slack. Enable personal notifications so that Inbox notifications also go to Slack.
How to Get Started?
- Open Notification settings
- Click Manage settings
- Turn on notifications you'd like to receive in Slack
- Click Save
That's it. From now on, ClickUp notifications will be sent to ClickUp Slack app in Slack.
In case your Slack account is not yet connected with ClickUp, follow these instructions to enable ClickUp Slack notifications:
- Open Search
- Type App Center
- Open App Center
- Click Slack
- Under the Personal tab, click Connect
- Click Configure ClickUp Notifications
- Click Manage settings
- Turn on notifications you'd like to receive in Slack
- Click Save
That's it. From now on, ClickUp notifications will be sent to ClickUp Slack app in Slack.
If you want to change what notifications you want to receive in Slack, click
Manage settings
in Notifications Settings.For more information, please visit ClickUp Help Center
Thank you all for your feedback and we cannot wait for you to give it a try.
Amber - ClickUp
Hi all!
We're reaching out again as we continue to improve our Slack integration, this time with a focus on Automations. If you have a minute, please take our super quick survey to share your thoughts.
Thanks in advance!
Tasha Raynard
Amber - ClickUpis there a separate task for us to track the progress of the automation updates since this task was marked as completed?
Tadej Jevševar
Tasha Raynard: We'll keep this in progress so please share any suggestions about Slack automations. Thank you.
O
Oranoa
Yes
Tadej Jevševar
in progress
Ruud
Tadej Jevševarcan you share what you plan to deliver? If slack can be used in automations, just like email, would be meeting my requirements.
Tadej Jevševar
Hi Ruud. We are working on project what will allow you to select Slack as a destination (among Inbox, Email, Desktop app, Mobile app) and choose which ClickUp notifications (assigned comments, assigned tasks, etc.) you want to receive in Slack ClickUp app. We would love to hear more what you would like to see us build for ClickUp Automations and Slack integration.
Ruud
Tadej Jevševar good that you highlight that, because this would indeed not benefit me. We currently use zapier to trigger in certain lists, with certain status changes a message to slack. So that is why I was comparing it to email automation setup.
Tadej Jevševar
Ruud: what would be beneficial to you?
Ruud
Tadej Jevševaruse it similar to email automations. Add a slack action in automations. E.g. If status changes from x to y, send slack message to channel A, and setup message contents, similar to email.
Ruud
Tadej Jevševar but I might be in the wrong topic for this.
Ruud
Edit, reading the original topic, that is in line. Just allow us to use automations. I would have more value out of that, but I assume your survey gave better insight in what your customers need.
I live daily in Clickup, so I don't need all the notifications, except the inbox. I do however want to inform specific other products. E.g. updating a slack message on a highly critical bug, or notifying a team member when a task is in a status that is actionable for him.
Hopefully this provides some insight
Tadej Jevševar
Ruud: Thanks for providing more context. What we are working on is to offer a new "destination" (among Inbox, Email, Desktop app, Mobile app) for ClickUp notifications. But, we will consider adding Slack integration into ClickUp Automations for sure.
Ruud
Tadej Jevševar I understand. The proposed setup is not for me, I need more detail. I'll resort to zapier for now.
E
Emerson Farrugia
We can't trust ClickUp to notify us of changes via Slack. It should be as simple as "If I'm a task watcher, notify me in Slack.", the same way it works for email.
While annoying, it's easy enough to set up a private Slack channel to receive those notifications. But what's impossible and infuriating is that we have to resort to polling our email inbox to get updates from ClickUp for tasks we're watching. It's 2024, this is table stakes functionality.
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