It would be highly beneficial for the IT team and other colleagues to have a two-way ticket synchronization between ClickUp and Freshservice, similar to the Freshdesk integration with ClickUp

I know it's a long time to wait, but it could be a game changer for lots of people.

Please add direct Freshservice integration

I am all for a built-in integration here, but just to point out the webhook option in workflows can make this happen!

This is very closely related to Freshdesk integration, although different products. Please take this into consideration, ClickUp! Implementing this would be almost killing two birds with one stone.

You can sync tasks and tickets using Zapier in the middle. https://zapier.com/apps/clickup/integrations/freshservice. But, a direct integration would nice. Also having something like the ClickUp email client add-in for Outlook and Gmail would be nice if that's even possible in the Freshservice ecosystem. You might want to monitor this request: https://clickup.canny.io/integrations/p/freshdesk