Leslie Surel
This request is from 2018 -- Any update on an integration between ClickUp and Freshdesk? Ideally, I would like to have a way to add some (not all) of our Freshdesk tickets to ClickUp, and have them sort into the right client list. Then sync back and forth when status changes. Perhaps even just having the ClickUp task automatically get a "solved in Freshdesk" tag. There is a paid add-on for Freshdesk for ClickUp, but given ClickUps integrations with other support tools, I wonder why Freshdesk is not included?
Nick Foster
Still waiting for this integration. It's been over 5 years since the original request.
R
Rebecca Julius
I'd love a custom integration, or the ability to create one with my own development team, so we can integrate seamlessly with freshdesk, similarly (I presume) to the way the built in Zendesk integration works.
Naman Rungta
Freshdesk/Freshservice is popular and has integration with most of the Task management softwares
Bryce Hoover
G
Girts Laudaks
There should be two main integration features in Freshdesk:
- a button to add/convert Freshdesk ticket to a new ClickUp task
- an option to add Freshdesk ticket as a comment to existing Clickup task
Hannah Werntz
We use freshdesk for support tickets and clickup for projects, but our developers need to be able to prioritize tickets and project tasks in the same dashboard
Kate Haywood
Zapier integration is too basic, it's better if there is an option to select whether or not it needs create a task from the ticket
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