Watchers/Follower functionality in ClickUp 4.0
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Davit Kiphiani
Dear ClickUp Team,
I am writing to express my disappointment regarding the removal of the Watchers/Follower functionality in ClickUp 4.0. In previous versions, it was easy to keep relevant team members informed about a task’s progress without assigning them full responsibility or control. The current system, which relies on @mentions or assigning users, is cumbersome and does not provide an efficient way to involve people who simply need to stay updated.
Specifically, I would like to highlight these issues:
- There is no way to add “involved parties” to a task for ongoing notifications without making them assignees.
- Custom Fields for users do not trigger notifications or ongoing involvement.
- @mentions only notify users once, and do not keep them updated on future changes or comments.
- The lack of a Watchers/Follower feature makes it difficult to manage stakeholder communication and transparency.
I strongly urge you to consider bringing back the Watchers/Follower functionality or introducing a new, streamlined way to keep people informed about tasks without assigning them or relying on repeated manual @mentions.
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Brendan W
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Hey Davit Kiphiani!
No changes were made here in 4.0, other than a related change where we renamed Watchers to Followers!
You can still add or remove Followers of a task manually (as shown below in the photo), without assigning them or @mentioning them in a comment.
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Davit Kiphiani
Hi Brendan W
Thank you for your support.
I have reviewed the screenshot you provided and checked the task creation/viewing panel again, but I still cannot locate the specific field for adding "Followers".
It is important to note that adding multiple users to the Assignee field is not a viable solution for my workflow. I follow a clear structure where only one person is responsible for a task, while others provide assistance. Furthermore, using the @mentions function in the comments is also not an ideal workaround for us.
While I know how to manually enable notifications for myself, I still don’t see a way to activate them for other team members at the moment of task creation. This process is currently quite inconvenient.
If possible, could you please provide a step-by-step guide on how to add followers specifically during the task creation stage?
Thank you in advance for your assistance.
Best regards,
Davit Kiphiani
Brendan W
Davit Kiphiani: Hey, there. Thanks for the additional context. You can't add addition Followers at the stage of creating the task, but you can after the task (see the photo I linked above).
This directly addresses your feedback of "There is no way to add “involved parties” to a task for ongoing notifications without making them assignees.", just after the task is created
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Davit Kiphiani
Hi Brendan W
Thank you very much for your help.
I have now figured out how to add viewers. This will be a great help in our work.
I would like to follow up with another questions:
- As an administrator, do I have the ability to change a user's username?
- Also, is it possible to display the job title specified in their description on the dashboard—rather than the username itself—so it’s clear which unit they lead?
Thank you in advance.
DK