101
UI Improvements
in progress
Andy Johnston
Click up has great features. But, it's UI is messy and cluttered. Way too much repetition, and poor text hierarchy. If you feel the same way, please use this feed to add in your own UI critiques and hopefully they will listen, and give us a refresh.
Example 1 - The inbox.
The inbox useful in theory, but I find it unusable in practice. Why are dates written as full strings including the year repeated again and again? I am already informed above these tasks what the month is. I find it pretty easy to guess what the year is, and I certainly don't need told what century we're in, and not again and again for every tasks beginning and end date! I find it extremely hard to get a quick sense of what I am looking at. Even dates written in alphabetic style would be easy. Like 7th Jul - 8th Aug. If the month is written above, does it need to be on the task as well?
Similarly, I have named my lists according to the project title. In this view, it is very hard to see the project title easily. This means I have a long list of tasks but it's hard for me to quickly see which projects they relate to. I rarely add project names to my task titles because this would also be unnecessary duplication.
Please redesign this page so that the principle information is clearly visible and extraneous information and repetition is removed.
Activity
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Jennifer Lachs
I agree with the Inbox. I especially do not understand or need the "trending" section. It randomly shows tasks I haven't touched in months. It's totally useless to me and I can't hide it.
Guy Mannerings
Jennifer Lachs: I have the same problem with "Trending" showing tasks I haven't even opened in months.
K
Kurt G Schumacher
I could echo a lot of the comments made here, but the main issue I have with the UI is the color scheme in the main work area—Board, Calendar, etc. Gray on gray is horrible, especially if you don't have perfect vision. And as I'm in my 70s, I don't! I'm specifically talking about the space names: too small and too light; and the functions (New Task, Add Description, Add Comment): too light, and why do you have to hover over the line to get the second two to pop out?
I hate "dark mode" in general, but it's the only setting in CU that allows me to read most things on the screen without getting eyestrain. Give us a simple "light mode" black-on-white setting, or better, give us a way to edit the theme colors to our preference.
Brendan Wolfe
in progress
Florian Stangl
Brendan Wolfe: 1,5 years later. in progress hahahahahaha
Tom Spis
Florian Stangl: Can we turn down the whining and the disparaging comments on here please? I'm sure you're capable of expressing frustration without coming across like an entitled 12-year-old.
Florian Stangl
Tom Spis: mimimi. good luck with waiting on any improvements over the next years :)
Brendan Wolfe
complete
We've updated our menu options to simplify your Space, Folder, List, and View settings! A slimmed-down menu now provides easy access to the options you use most, including Templates, Sharing, and moving tasks. 🤩
Move improvements soon to come!
Marlon Hines
Brendan Wolfe: Although the menu tweaks are appreciated, when are you planning on overhauling the visual interface & styling? Until then, I don't think this feature request is actually "Completed".
As many have mentioned on this feature request, the actual LOOK of ClickUp is unbearable. The lack of visibility, contrast, spacing of elements, etc. makes using ClickUp a strain. So much so, that alone has been the reason why I haven't used ClickUp in months—and will continue to not use it—until the visual appearance is fixed. Features are great, but if things are unusable, or unenjoyable to use, then it leads to this displeasure.
Hopefully this is next in the pipeline, as I have been waiting on this for seemingly forever.
S
Sheldon Mayer
Brendan Wolfe: Echoing what Marlon Hines posted below. Marking this complete, without addressing the fundamental UI issues raised by many users below feel makes us feel that we were not heard :-(
Guy Mannerings
Brendan Wolfe: Would also agree with the fact that marking as "Complete" seems early, especially when you say "more improvements soon".
I would really like to see Task View be much cleaner with more information on the screen at one time. The borders and padding are so large, that space is really wasted. It makes it really hard to use on a 16:9 laptop.
Andy Johnston
Brendan Wolfe: Brendan! Come on! Your updates haven't even responded to any of the direct issues I've mentioned. Dates are still in long unweildly, and from a UX perspective - pointless, strings. Surely this is a massively simply correction that could be made - just give us the option to choose. Are you sure this is complete?
Brendan Wolfe
Hey, guys! Marlon Hines Sheldon Mayer Guy Mannerings Andy Johnston
My mistake truly. I meant to mark this in-progress to indicate we are actively working on these improvements and as I said in my message, MORE TO COME!
I've updated the post status to reflect this.
Marlon Hines
Brendan Wolfe: Ok, glad to hear. Do you by chance have a rough ETA for the next round of improvements to be shipped? Q1 next year? Sooner? Later?
Andy Johnston
Brendan Wolfe: Great. Thanks Brendan
Brendan Wolfe
Andy Johnston: You're welcome! 🙌
Brendan Wolfe
Marlon Hines: It's going to be continuous improvement here, so not set milestones that we'd be able to provide dates or ETAS for!
Pascal Zweipfenning
Brendan Wolfe: this is by far from complete. Tweaking a menu button is not a serious UI improvement.
Brendan Wolfe
Merged in a post:
UI and usability improvements
V
Vlad N
1) Keep filter by tag visible at all times at the top bar
2) On the Board view, remove (or reduce) vertical margins between tasks to save space; expand the width of List columns to take full screen, e.g. Open and Closed lists would each take half available width
3) Some kind of quick preview of a task's description would be helpful - either shown as a mouse hover tool tip, or as unformatted text in the Task element (under the title) on the Board view
Brendan Wolfe
Merged in a post:
Improve UI
R
Richard Cooke
Click Up has a great feature set and price point but it's totally let down by a cluttered and fiddly UI. I've come from using monday.com which has a brilliant clean and simple interface and it was a really hard decision to come to Click Up despite the click up featureset actually suiting my needs more and being cheaper.
Bigger type, better use of colours and giving elements more space to breath would go a long way in my view to making the app more useable and a more rewarding experience.
Brendan Wolfe
Isaque Pereira
I get so frustrated with that I made some improvements using the UserStyles chrome extension. Let me know if it helps and exist some other issues that we can solve with some CSS.
M
Michele Roberts
I'm not a designer but have been a clickup subscriber for a while. The ux/ui is a bit confusing and it makes it hard to onboard employees. We are an accounting and bookkeeping firm.
T
Tommy
Generally speaking, there's so much to like in ClickUp. It's just a bit overcooked. It really hampers you.
With all of its myriad settings, slide outs, pop-ups, confusing workareas lacking visual separation e.g. workspaces and spaces, radio buttons which only appear when you hover over an area, it's a UI jumble. There are so many UI sins that one questions if the UI team have properly grasped UI fundamentals at all.
I've had to rely on the excellent live chat assistants to learn how to do things. It's tantamount to training. Really, they are a life line to users drowning in ClickUp's UI. Good, intuitive UI is obvious.
The UI is also let down by annoying inconsistencies. Example: In
board view
it's possible to edit Statuses at List and Folder level, but not at Space level. Why? If you try it you notice this option is greyed out. Beside it is a tooltip which is so poorly worded it doesn't help at all. It just needs to say, "It's not possible to edit Space statuses in Board view. To edit Space statuses, click on the left-hand workspace navigation element, right-click on a Space and select 'Space settings'." Also, the video on importing boards from Trello is either using a different version of ClickUp to the one I'm on or the presenter is using one of the three UI modes available. It would be useful to state this at the start of the video so users can switch accordingly and follow along.
All of the above means makes ClickUp frustrating to navigate. A project manager would (after considerable time) get accustomed to it, but I suspect other team resources would either refuse to use it or need training first. Internally, there's a voice shouting loudly and it's making a clarion call for the simplicity of Trello.
PS. In board view, dragging cards requires the precision of a surgeon. A pixel or two outside of the designated drop area and it springs back to its original position. So annoying!!
PS. In list when view dragging and dropping an item onto another status the task always slots in as a subtask of another task. Galactically annoying!
That's too many issues to make ClickUp anything other than a promising Beta. It's not a viable work tool yet.
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