Track automation usage
Tom "Barnwell" Elliott
There are usage caps on automations that are spread across an entire workspace. With many teams using automations in many different ways, it would be very useful to see which automations (grouped by space/folder/list/etc) are gobbling up the most of the usage limits.
This way, a company can internally coordinate the best way to budget automations.
Log In
Peter Krzyzek
This would likewise be useful for AI Agents. All we know so far is the totals used. And somehow last month we blew through our usage ... fair enough, but ... WHERE?! I have no idea. Makes it extremely difficult (and frustrating) to thus then stay within the account limits.
Tony Henderson
We have repeatedly breached the automation levels for our Business+ account, and had to purchase bolt-ons or have our business processes fail in the last few days of each month.
Following discussions with the account manager, we agreed to a significant incremental cost of Enterprise+, being advised that we would never be likely to reach the 250k, however, just 2 months after upgrading, we are already getting close to the limit.
Consequently, we have had to burn 3 hours of our Professional Services allowance to analyse how the automations are being used and where we can prioritize our usage.
I understand the need to apply some thresholds but not providing the tools to manage against those constraints is forcing us to spend more money or reduce usage of the tool, which is highly problematic from an ROI perspective considering this risks our original business-case.
We really need the tools to manage and monitor automations effectively.
A
Alejandro Munoz-McDonald
This should be a feature by default. Absolutely crucial to using automations at any level.
Raul Carvalho
Given the significant investment we already make in ClickUp services, it is disappointing to learn that access to essential operational features, such as logs, requires an additional upgrade. It is unreasonable to expect further expenditure simply to gain visibility into how we are already utilizing and being charged for the service. Really upsetting.
The current positioning by ClickUp feels unreasonable - essentially, "if you want to see how you are spending your money, please pay more". This approach is particularly frustrating as it extends to basic functionalities like activity logs or exporting a simple User List, which also requires additional payment. It creates the impression of being repeatedly charged for fundamental features that should be standard.
Shmuel Palgon
the fact this is not already build is cause to believe clickup is specifically not building it as it would hurt their bottom line. This is what i call forced upgrades because people do not have tools to determine what actions they can take to keep their automations under the limit .Wild.
E
EJ
Could it be that there is very little incentive for clickup to be transparent here?
Every dollar we save is a dollar they lose.
Franciszek Nowak
Please do it, it's so frustrating to have to track down each automation use manually.
T
Tony LOEB
This is very important. Right now ClickUp is billing a very expensive price to add more automation and there are no way to monitor the current automation to see which one are useless and consuming too much credit.
J
Josh Johnston
Reporting of this nature is absolutely crucial to administrate business environments. If ClickUp is going to offer enterprise services at enterprise rates, being able to trace down the drivers of cost are table stakes requirements.
Alana Hodges
This is a huge problem. The link to this thread was sent to me by ClickUp after I waited almost a week to get a response from support to my request for a report of our automation usage. Now I see that this has been a complaint since 2020, and ClickUp has still not provided a solution. I don't understand why something so integral to productivity has not been addressed yet.
Load More
→