With the new guest system, the experience has become quite poor and costly. We can't add users as guests because of the following error:

"We’ve detected an email that includes your organization's email domain, and those users cannot be added as guests."

Our users don’t need to use ClickUp regularly, but occasionally, they need to comment on a specific task for various reasons. Most of these guests (now Limited Members) only use it for occasional comments and ClickUp Chat, so it’s unnecessary for them to be treated as Full Members or Limited Members, which are practically the same.

Now, a user who only needs chat and occasionally leaves a comment on a task is considered a Limited Member, which is essentially the same as a Full Member and requires a paid seat—just to be able to leave a comment on a ticket, which makes no sense...

Another issue is that when a Limited Member (Read-Only) accidentally has their permission changed from View Only to Comment, the system automatically charges us without any confirmation dialog. This feels like an overly aggressive way to increase revenue.