Termination Marker in Email Thread for Enhanced Comment Clarity in ClickUp Tasks
Michael
Overview:
The current implementation of email integration within ClickUp tasks, while innovative, results in significant clutter due to the inability to auto-collapse long email threads. This issue is exacerbated when email threads include images, leading to an overwhelming and disorganized comments section. The proposed feature aims to introduce a simple yet effective solution to enhance the management and readability of emails within task comments.
Technical Proposal:
Introduce a customizable email thread termination marker, designated as "//CUEND". This marker will serve as a parsing delimiter within the ClickUp system. When an email containing this marker is forwarded to a ClickUp task, the system should parse and display only the content above "//CUEND". Subsequent replies to such emails would include the marker, ensuring that only the new response and the content immediately preceding "//CUEND" in the original email are parsed and displayed in the task comment.
Benefits:
Reduced Clutter: By limiting the displayed content to only the most recent and relevant portions of an email thread, this feature significantly reduces clutter in the comments section.
Enhanced Readability: Improves the readability and usability of task comments, enabling team members to quickly identify and focus on pertinent information.
User-Controlled Flexibility: The placement of "//CUEND" is controlled by the user, providing flexibility in determining how much of the email thread is relevant for inclusion in the task comment.
Easy Adoption: Users can seamlessly incorporate the marker into their email signatures or standard practices, facilitating widespread adoption and consistent usage across teams.
Implementation Considerations:
Ensure compatibility with various email formats and clients.
Provide user guidance and best practices for implementing and using the "//CUEND" marker effectively.
Consider the potential for future enhancements, such as automatic insertion of the marker for emails exceeding a certain length.
Log In
Daniel Basse
Great suggestion, and underappreciated. Sometimes it's like the (remaining) devs don't even use their own product. There seem to have been some really interesting MVP (minimum viable product) decisions made by ClickUp leadership about feature continuity and consistency.
Bernadette Campbell
My team is complaining to me about this also - the formatting and clutter and never ending scrolling - when sending an email to the task's comment section to preserve pertinent communication revolving around that task. We disabled the "show replies to emails as threaded replies rather than new comments". The forwarding an email to the task to send to the Comments is frustrating because it does not help with productivity at all. 1) scrolling forever is a nuisance and feels like a time waster, 2) further discourages the use of ClickUp and updating the progress of tasks , which would lead to 3) if tasks are not being updated, we lose that historical context and documentation, and if someone picks up that work, they spend more time digging up that history when it could have been in the comments section for them to follow easily.