We are using ClickUp as the primary project management tool for our agency. Currently, we are facing significant technical issues regarding our time tracking data and reporting.
We require assistance with the following:
2025 Annual Report: We need to generate a summary showing the total hours logged by each employee for the entire year of 2025. Could you please guide us on how to retrieve this data accurately?
"Activity" Feed Errors: We frequently try to monitor daily activities for the past 7 days. However, we constantly encounter error messages Internal Servere Error). The query fails about 9 out of 10 times.
This situation is unacceptable for our workflow, as we rely on a consistent and up-to-date overview of our team's daily time tracking and activities.
Could you please clarify why these errors are occurring and provide us with a reliable way to access both the daily activity logs and the annual summary without interruptions?
I look forward to your prompt response.
Best regards,