Subfolders | Voters

8.4k

Subfolders

in progress

Casey Hartmann

It would be very convenient to have the ability to have subfolders. I use folders for classifying projects. For example, Projects would be a Folder name. 2019 Projects would be a Subfolder name.

September 4, 2019

Caroline Ginty

Pinned

Hi everyone - in the spirit of transparency with the community, I wanted to provide an update on subfolders progress. Development is currently on hold as we invest more deeply in performance across the platform. Building out this capability is still absolutely a priority for us, so we will be picking it back up as soon as possible, but at this time do not plan to release subfolders by the end of the year. Thanks for your patience, and we will continue to provide updates on our progress here!

Filipe Cezar

1490 days without subfolders and counting... 😢

Louis Linehan

I just want subfolders, so I can organise by putting stuff in folders, and folders in folders... like I could in 1991 on a Mac II cx. How hard can it be?

Paul Stevens

I'd like to echo the general disappointment of this announcement/transparency. There are many features coming on this platform that aren't essential by comparison. Yes, performance must be an ongoing priority, but that was supposed to come with v3.0 as promised in spectacular fashion in the release keynote. We carried on with this system for another year based purely on the fact that we'd seen the subfolders requested and hinted at in video/screenshots from over two years ago. I think I speak for many when I'd urge you to prioritise this before the year is out. If you're struggling, I'm sure there are plenty agencies like ours that could assist your developers. I have until early February to decide if I want to carry on with ClickUp for a 3rd year.

Sahira Seiffe

Hey Caroline Ginty thanks for the update. Does this mean that performance and stability improvements as defined for CU 3.0 will be available by the end of the year?? The wait has been look, and although I do adore the new UI... the new UI does not fix the major problem from the last 2 years (lagging, slowness, things getting deleted or not saved just because.

Thomas Holenstein

oh come on. it's just a subfolder. pretty disappointed that a feature that has 8300 Voters for some other useless feature that will though inflate ClickUp's marketing that you say you have this or that fancy functionality. You are developing past the needs of the customers, although every customer support person is trimmed to capture every feature request no matter how small and add it as a voter. But I have lost the belief that ClickUp takes its users seriously. Features that have few voters are implemented, while features that every other PM tool has are not developed further for years. Once again disappointed with ClickUp.

Ivan Sunguroff

Caroline Ginty Thanks for update! As long as we're assured it will be coming in next 6 months or so - our team has some critical decisions on building in Gdrive VS ClickUp, and we can prob make due for time with one folder structure for that amount of time. Appreciate you and the awesome team!

Geoffrey Scott

Thanks Caroline. It would be nice to get updates like that for every major request :)

Paul Alan LeRoy

Thanks for the update

Simon Poot

I agree performance of the core is an absolute priority, but I thought that this would be solved by moving to the v3 back-end. Still subfolders are also important and more than a nice-to-have judging all the comments.

Caroline Ginty

Petr Aleksandrov

Caroline Ginty: 😭😭😭

We need just one more level of folder, please

Jason Anguiano

Caroline Ginty: this is a good decision. Performance and reliability is an issue with the platform. Please focus on the stability of ClickUp.

Kim Hoang (BF)

Caroline Ginty: If my memory serves me correctly, ClickUp 3.0 was expected to introduce Subfolders as a major feature. However, as of now, there are no plans to release this feature by the end of this year, suggesting that it will likely be at least another year before it becomes available.

It's essential not to make promises unless you are absolutely certain you can deliver on them. Otherwise, it can erode trust and come across as another marketing ploy aimed at deceiving your users.

James Wooldridge

Caroline Ginty: I'm am greatly saddened by this. v3 was supposed to resolve all the performance issues, and I would rather see cuts to the continued development of yet another whiteboard, document (wiki) updates, and so much of the other add on functionality I would gladly do with out to have basic functionality such as subfolders.

With 8.3k of the community asking for this, I feel our priorities are not being considered here.

Cliente

Caroline Ginty: This is unacceptable. We need 2 or 3 levels of subfolders. I don´t understand the difficulties to implement that. More than 8k voices asking for that and it is postponed to sometime in the next century?

Mike Shick

Caroline Ginty: well, that's partially good. Honestly, performance after 2 years is nearly unchanged, and performance really stinks. The time it takes to navigate on 600Mbps internet speeds and new computers is atrocious. Further, mobile app stinks big time and makes using platform very challenging while out of office.

Like someone else said, can you please stop adding new functionality that many of us don't use and just get what you have working really well.

Harri Parker

Caroline Ginty: I would prefer performance to hoping 3.0 Server side will fix that.🍀

OLA Hub

Caroline Ginty: you've been spending time developing things that no one asked, such as some new tools you've rolled out... but neglect important features that thousands of people have voiced to want.
Why sacrifice Subfolders for development of any other functions that you keep rolling out frequently.
Why can't Stability and Subfolders be focused on at the same time?

Aleksander Stekman

Caroline Ginty: Yet you have time and resources for developing tens and hundreds of other features that are more catchy for new clients but insignificant for majority and throw crucial ones, like subfolders, into obscurity pit. This is the deal breaker and the end of using your software for me. Shame.

Hans Waldram

Caroline Ginty: What patience? This feature is essential to us and many others. It was promised many times and now you will postpone again. ClickUp once was a nice and fast developing platform that we loved to work with. Now voices become louder to look into substitutes for it. Sooner or later I'll have to decide to use a product from a more reliable company. 😒

Matt Urbina

Caroline Ginty: This is the biggest thing keeping our company from switching. Organization should be the TOP priority for a Project Management Tool. As others have said, too many features have come out that are "Flashy", but no one asked for. To hear this means we will hold off even longer on fully switching to ClickUp, and will now look at other tools as well.

Mario Dieguez B.

Caroline Ginty: I think it would be more beneficial that you pause Artificial Intelligence features and focus those resources to both performance and subfolders. Thanks

Filipe Cezar

Caroline Ginty: Really? Sean said in April that you guys were able to successfully build 1 subfolder level in a local environment and that would be available in 2023 and now we won't have that until the end of the year? Performance is important but I can't understand the difficulty in implementing 1 subfolder level.

And if it is the case of priority, 8.3k people are asking for subfolders and 644 about slowness. Review your priorities.

Asher Boterf

Caroline Ginty: Thanks for the update.

Andrea Colajacomo

Caroline Ginty: not a good news, really. Try to give us at least 2 levels. The worst part of the news relates to users' expectation of a feature widely promoted with version 3

Rob Sorrell

Kim Hoang (BF): Yes and Clickup 3.0 was also heavily delayed. I do feel like we have been strung along.

Rob Sorrell

OLA Hub: I agree. Subfolders has been the number 1 for a very long time.

Paweł Czoppa

Caroline Ginty: ok, this is officially the best joke of the development.

Ferdie van Schalkwyk

Caroline Ginty: Thank you for the update. Not the news some were hoping for I am sure, but thanks for being transparent about your development priorities.

Kai Brobeil

Caroline Ginty: thanks Caroline. Totally appreciate the transparency here, and focusing on performance is much needed in our team! Please keep us posted when this is coming back onto the roadmap again

DigitalRefresh

I can't believe anyone is surprised by this. 🤣 They have been doing this every single year since 2019 at minimum. Beginning of the year: Promise for subfolders > all year long: flashy tools no one needs > end of year: Opps!! Performance needs priority....and repeat 😂😂 Glad to see more people are seeing through the baloney.

Hallan Dionisio

Caroline Ginty: I agree that stability and performance should be the priority on the platform. However, I must say it's a bit frustrating when we see the ClickUp team investing time and money in developing things we didn't ask for instead of investing in what we really need.
Let's be honest... nobody here asked for the whiteboard and AI.
Please, from now on, focus on improving what already exists and stop releasing new tools.

Victoria Berryman

Caroline Ginty: Thanks for the update! My sentiment lies with the comments from other users that this is an imperative feature for us to continue growing our usage in ClickUp and across the business. Hopefully, a reprioritisation of other features can be done to allow this work to continue, especially if you've already begun development.

Megan Justice

Caroline Ginty: thank you for the transparency. I appreciate the communication and that you're willing to make decisions that may be hard for users, but still need to be made.

Ethan Whitted

Caroline Ginty: Thanks for the update and your transparency! It would be very useful to have this comment from you pinned on the topic so that it surfaces to the top for new voters on the issue to see.

Again, your transparency is very much valued, I'm sure this was a difficult decision internally to make. Based on the responses from others in this thread, it may be helpful for ClickUp to publish at some point a write-up of how they choose to develop next features and implement them into the pipeline, especially in regards to how you guys choose to balance user-submitted requests vs. internally-generated (or stakeholder) requests. Knowing what the process is and how much time is dedicated to user submitted requests vs. other priorities can be helpful for adjusting user expectations accordingly!

Sean Melis

Caroline Ginty: ClickUp has lost the plot. I do not trust a single thing you say after stringing people along with this ClickUp 3.0 nonsense, then spending all your time/money on Superbowl Ads, Whiteboards, and AI features not a SINGLE person has asked for.

How hard can incorporating sub-folders be? If over 8000 people are asking for it surely this must be a priority? What a blatant insult to loyal and paying customers.

Thomas Holenstein

Caroline Ginty: oh come on. it's just a subfolder. pretty disappointed that a feature that has 8300 Voters for some other useless feature that will though inflate ClickUp's marketing that you say you have this or that fancy functionality. You are developing past the needs of the customers, although every customer support person is trimmed to capture every feature request no matter how small and add it as a voter. But I have lost the belief that ClickUp takes its users seriously. Features that have few voters are implemented, while features that every other PM tool has are not developed further for years. Once again disappointed with ClickUp.

John Bauché

Caroline Ginty: This is complete garbage. We are in year 4 of this thread and ClickUp continues with false promises and false hope that we will ever see subfolders. Are we going to be talking about this in Q4 2024 as to why it still hasn't been implemented and delivered yet, just like we are currently doing in Q4 2023 even after you promised to launch it this year?? This thread is the most talked about in all of ClickUp, and is one the the oldest feature requests by your users - you know, your customers - the people actually using ClickUp. Why in the world are we still talking about this and why does ClickUp continue to disappoint?

→