Smarter Email Autocomplete When Sending Emails From Tasks
M
Matt Nath
Problem
When sending an email directly from a task, the email field only suggests email addresses that are already associated with that specific task. If the email hasn’t been manually added to the task before, it doesn’t appear in autocomplete.
This creates unnecessary friction for teams that frequently email external stakeholders (clients, vendors, collaborators) from tasks, especially when those contacts already have access to the List or Folder but aren’t explicitly attached to every task.
Current Limitation
-Email autocomplete is scoped only to emails already present on the task
-Users must manually add email addresses to each task for autocomplete to work
-This discourages using the built-in email feature consistently
Proposed Improvement
Enhance email autocomplete to intelligently suggest emails based on:
-Users (members and guests) who have access to the List or Folder (most important)
-Known email addresses the user has previously emailed from tasks in that list.
For example:
If a guest or user has permissions on the List, their email should appear as a suggestion when typing in the email field, even if it has not been added to the task yet.
Why This Matters
-Reduces repetitive manual work (having to remember or go find the email every time)
-Encourages consistent use of ClickUp’s email-from-task feature
-Improves speed and accuracy when communicating with clients
-Aligns with how autocomplete works elsewhere in ClickUp (assignees, mentions, filters)
-Optional Safeguards
-Limit suggestions to users with List-level permissions
-Allow workspace admins to toggle this behavior on or off
-Respect existing permission and privacy boundaries
Use Case
Agency and client-facing teams often communicate with the same contacts across many tasks. Predictive email suggestions based on List access would significantly improve workflow efficiency without adding complexity.
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J
Joseph Plaizier
I've noticed in my own workflow that the To section of the email will suggest emails that are not a part of the task, but are in my address book, but only if they are outside my organizations email domain. My guess is that this is ClickUp's attempt to encourage users to use the comment feature instead, but the majority of people at my organization don't use ClickUp. Thus it would be more helpful to have the To section of the email suggest all users who are in my address book, not just those outside my organizations domain.