Hey everyone, I wanted to give an update now that we've switched to 3.0.

I was on this thread a while back complaining about how slow clickup was (when we were still on v2).

I'm very pleased to report that 3.0 is a significant improvement to v2, both in speed and features. Actually, its probably more that the features in 2 are now practical to use (ie whiteboards don't run at 5fps). But I'm very happy with 3 and wish to congratulate the dev team for building a good platform.

We were intending to switch away from Clickup but now will stick around.

Thanks also to the Clickup support team for bumping us up the list to get 3.0 faster.

Cheers all

I will confess... over the past couple updates, between https://feedback.clickup.com/feature-requests/p/custom-item-types-instead-of-only-tasks and the one this morning, it is starting to feel a bit snappier. keep up the good work Zeb & team.. keep it up.

Could the performance dips be due to migrating backend data in batches? If so, is there a weekly/daily schedule we can anticipate for those maintenance hours? Or is the infrastructure update going to happen all at once on a certain day once everything is ready to ship?

Waiting ten minutes for something to load every couple hours or so interrupts workflow quite a bit, so if possible, being informed of maintenance hours in advance would be very helpful.

Hey everyone, I'm curious how many people here are using the desktop app as opposed to a browser? I just checked my workspace in safari (i only use the desktop app) and it seemed waaaaay faster. I re-installed the app but it's still pretty slow and bad at updating info on the screen when you change things. This didn't happen in the browser when I checked (briefly). ANd no clickup - Im not about to start using it in the browser, if you provide apps you need to make sure they work properly!

This is damaging our team's adoption of the platform. As soon as it starts causing frustration and slowing down the workflows it's meant to improve, people stop using it, and it's much harder to get them back on track when the tracks themselves are deemed unreliable.

Jimmy Sullivan can you quantify the improved behaviour of the infrastructure changes? I understand that we will get realtime updates on task changes, that is easy to understand, but 'freaky fast', what can we realistically expect? There is currently already so much difference in how people experience the platform, some have no real issue, for myself I just experience it slow, but manageable, so I wonder if we get in line with the near instant experiences of other tools?

I just had to click four times to remove a start date from a task before it stuck. This is the sort of thing. If I were to reach out to support every time I experience slowness on click up I would literally get no work done because quite frankly, it's just too frequent adn widespread accross the platform. I want to spend my time gettign stuff done, not constantly reporting issues.

Jimmy Sullivan - I'm not sure it is clear how significant this issue is.

The entire Software group won't migrate to ClickUp only due to this issue.

It is extremely important to dedicate the required resources to fix it.

I have had about all I can stand with CU's performance. I am literally sitting here waiting after every single thing I try to do for screen to load. I have submitted multiple tickets over the last 6 months.

This is not worth it. I seriously don't know if I can stand this till new infrastructure comes out at end of October. You are driving clients to Notion, Asana, anywhere that works. I LOVE CU, but my patience is well past my limit. Are you providing refund for the months where the system is not practically functional for long-time paying customers?

Today I have had an incredibly quick ClickUp. Very much the level I was expecting/hoping for ClickUp 3. Im really glad I gave it another chance. Thank you to all the devs!