A
Alex Carn
18/8/23
As an I.T Manager, it is important to be able to view history of any actions in the workspace. This allows me to trail where a problem started and how much it has affected something. As well allows me to create reports that i can pass onto upper management to see if processess are being completed in the desired way.
People make mistakes or do things they are not supposed to, this is also another reason why it is important, as it may be needed as evidence against someone to show their malicious actions.
When a user resigns, due course is to remove them from the workspace so to remove any undesired access. If this person was found to be doing something malicious, its important to see what that person previously did in the workspace as it could hold an integral part of information.
I just dont see the point of Clickup remembering what a user has done, been assigned, comments etc, even after being removed and then to not allow or show those things, making it completely impossible to easily find/filter things done by that previous user. Having to keep all users in clickup, clogging things just so you can have see their history of things via the activity view. This is just not practical.
Ken Redler
We've had users somehow accidentally be cleared from our list in the course of attempting to switch to Google Auth. There's no way to even see they existed, although when re-invited with the original email address, they reacquired their prior account (empirically confirming that a tombstone/reactivate workflow is possible).
I suggest that (1) Any user-initiated deletion (not sure how this even happened since the user did not take a deletion action) results in a tombstoned record that an admin on the account can still see, via some filter mode; (2) Even an admin-initiated deletion results in a viewable tombstone record which is permanently visible in some mode, so that the fact of a user departure, the time it happened, and whether it was user-initiated or admin-initated can still be known.
Peter J. Russell
along with date, time, who they were removed and ideally, a stand down period (eg. 30 days) where an admin can restore the account in case it was accidentally removed.