Lucas Vargas
Currently, when a parent comment in Docs is marked as complete, all associated child comments are also closed. This behavior causes the child comments to disappear from the "Assigned Comments" widget on the Home page, making it extremely difficult to track pending tasks or discussions related to those comments.
This is inconsistent with the behavior in tasks, where closing a parent comment does not affect the visibility or status of child comments.
The issue severely disrupts workflows because:
  • Child comments are prematurely closed and effectively "lost" from visibility.
  • ClickUp suggested a workaround using the "Activity" view, but it is not practical as it does not integrate updates from Docs and requires users to manually sift through irrelevant activities.
We urgently request that this issue be addressed to align comment behavior in Docs with tasks and ensure a seamless tracking experience across the platform.