Multiple Closed Status
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Tamas Barasz
related/duplicate feedback: https://feedback.clickup.com/feature-requests/p/cancelled-status-should-be-add
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Regina
Yes, please! We also would absolutely love to have the option of lost and won closed tasks while having ALL task history/activity easily visible, such as what can be viewed under "show closed". In our business, this would allow us to easily see any and all business that relates to a particular list, whether it was won or lost by us.
Marilee Benson
Yes please! We use clickup for presales tasks and I really want a 'Closed-Lost" or Closed-Won option. Also - sometimes we want to close something as we decided not to do - and we'd like to differentiate between "closed - done" and "closed - not doing".
Ingrid Carleton
Yes! This would be great, especially for my lead workflow so that the closed task could be either 'Closed-Released' or 'Closed-Won'.
Matthew Burt
I voted for this. I want this. I believe it is needed. However, it doesn't affect me as much because I basically had to ignore all statuses anyways due to the issues involved with multi-homing tasks on multiple lists. Not being able to track statuses per list and instead having to choose a "home" list, makes our setup near worthless with statuses, not to mention, every time you try to add a task to another list if their statuses are not the exact same then you get a warning message.
We currently use custom field dropdown boxes for each of our Major tracking lists. We put in all the "steps" or "phases" (aka statuses) for each list then added all those custom field dropdowns to each list so no matter what list you are on, you can choose which "phase" or "status" you're in for the other lists. We took it a step further and added automations to auto-add the task to the new list if you update the custom field dropdown "status" from another list.
Now we can keep track of different statuses, including whatever the "closed" status(es) for each list are without messing with statuses. Then our statuses are just plain vanilla "open, in progress, closed". This allows us to "close" a task while also knowing exactly where we were at when we closed it. We also have a dropdown list for our "CRM" that shows lost or disqualified reason, so we have more info than just "closed."
While this system works, it's not ideal and an overhaul of the statuses in general is needed to make this way more elegant. Multiple Closed Statuses is one step toward better status interactions and tracking but it's not enough.
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Abby Murphy
This would be so helpful! We use ClickUp for order tracking and there’s no easy way to differentiate canceled orders from closed ones, which messes with our metrics.
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Tammy Collins
This is a HUGE need. We want to be able to see when something was cancelled for reporting purposes, but also close it out. Right now, in order to close those out I lose the "cancelled" status and lose accurate reporting.
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Alfonso Varela
I don't know of any other similar system that does not support multiple closed tasks. Everyone does it since the very beginning of task management. Even the most simple ones.
A task can be rejected or cancelled for a thousand different reasons, and marking it as completed, it is just stupid.
It creates issues with the time management reports, historical data, and everything around it.
I really need to know what tasks where actually completed, how many where rejected, and how many where just cancelled. Budget reasons, the client changed his mind, the project was cancelled...
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Kateryna Yaroshenko
Please add multiple Closed statuses
Michael
Plot twist: They give us multiple closed statuses, but they all have to be green.
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