Allow me to choose what shows in Important on Inbox
completed
Jessica Scott
Now that the Inbox is in BETA and I used it a little bit, I have one piece of feedback/question. Will there be an option to specify what we want to go to the "other" inbox, as opposed to the "important" inbox. I didn't see anything for it in settings, and my workflow involves keeping an eye on some things that it was automatically marking "other". Some things I want to send to other, of course, but it would be nice to be able to customize those settings.
Log In
Brendan W
marked this post as
completed
Hey, everyone!
We're excited to announce that the
ability to customize Importance on Inbox is now live
! You'll notice a new Customize button in the top-right of the Inbox header, which opens a new sidebar where you can click on
Customize Importance
and pick what is important to you! Customizing importance is done by notification type, such as status changes, assignee changes, or due dates being overdue. Some are already enabled by default (or required), but there are many different types of notifications that you can elect as being important!
Please give it a try, and let us know if you have any feedback 😊
Brendan W
Merged in a post:
Notifications personalised grouping ("important", "other")
B
Bes Oblez
Since 3.0 some of our users have problems with important (for them) notifications being dropped into "other" notification group. "Important" group doesn't have any notifications counter, so it doesn't draw any attention to notification tab. While "other" group has 99+ and isn't counted in counter (for example, status change). So. Maybe this thing can be personalised? Or just have a trigger-like button to dump them all in one category?
Brendan W
Merged in a post:
Notifications For "Other"
B
Brandie Williams
A lot of my notifications are being classified as "other" instead of "important". I used to have a red dot in the tab of the Chrome browser that alerted me to new notifications, but now that only shows up for "Important" tasks and not "other". I need that badge to show for all notifications.
Brendan W
Merged in a post:
Customize inbox category for notifications based on type of update
S
Savannah Cockman
The automatic and unchangeable Inbox notification priority has negatively impacted the workflow of myself and multiple other coworkers. Currently, 99% of my notifications all go into the "Other" category instead of "Important" in the new Inbox, and these notifications that are very important for me to know about to do my job are not giving me any clue they happened without manually going into the inbox to the Other tab to see them.
Either allowing us to customize the inbox importance to individual notification types or returning to giving notification indicators for "Other" notifications would help tons.
Brendan W
Merged in a post:
More Granular Customization of Inbox
Amber Stief
I would like to choose which notifications are fed into my "Important" tab and which are fed into my "Other" tab. My "Other" tab gets overloaded every day with stuff that doesn't directly impact me, so I usually clear it all at one time, but some tasks that are important to me also get fed into the "Other" randomly, and it would be really easy to miss them. For example, the notification that a task is soon due, I should be able to customize my Inbox so that those notifications go into my "Important" tab, so they don't get missed in "Other".
A
Alex Bowsher
Please allow us to filter notifications by Space, List, and Assignee.. This is insane that you cannot do this.
PLEASE bring the same filtering capability as lists have to notifications. It is pure chaos with 20+ users in our workspace and trying to take a look at one person's/a team's notifications.
Brendan W
Brendan W
marked this post as
completed
Hey, everyone!
We're excited to announce that the
ability to customize Importance on Inbox is now live
! You'll notice a new Customize button in the top-right of the Inbox header, which opens a new sidebar where you can click on
Customize Importance
and pick what is important to you! Customizing importance is done by notification type, such as status changes, assignee changes, or due dates being overdue. Some are already enabled by default (or required), but there are many different types of notifications that you can elect as being important!
Please give it a try, and let us know if you have any feedback 😊
Jake DeGroot
Brendan W Thanks! Just tried it. I have turned every single category to Important and the counts there say 39/39 as i'd expect. But I still see a notification in "Other" that is not in "Important". How is this possible? Do the settings only apply to new events moving forward and old ones that were already in the "Other" inbox remain there?
Brendan W
Jake DeGroot: Yes, changes will only apply to new notifications that arrive :)
We explain this on the sidebar, but let us know if we can be more clear on this topic in any way!
Betsy Dunphy (BD)
Brendan W - Thank you! I've just tweaked the settings for my inbox. Very happy that I can set what is important to me.
Jake DeGroot
Brendan W Ah yeah. Thanks. That makes sense and I see the helper text when I scroll all the way down.
Brendan W
Betsy Dunphy (BD) Glad to hear it! Let us know what you think as you play with it :)
Brendan W
Jake DeGroot Ah, yes. Since you set everything to important, its now at the bottom instead of the middle between the two sections.
Make sure to follow this Canny for when the All tab is coming (which is what it sounds like you'd like to have): https://clickup.canny.io/feature-requests/p/all-tab-for-important-and-other-notifications
S
Shawna Leigh
Brendan W Awesome!
Mara
Brendan W Hi!
Same as Alex Bowsher : Space and List is a needed filter for it.
Mara
Brendan W Why would it only apply to new notifications?
This could be an interesting feature to use to scan during the day according to different filter.
Brendan W
Mara: Its just a technical limitation of ours at this moment, but its something we might reconsider in the future!
Yair Adi
Brendan W for now its working great this new feature. Thanks!!!
A
Amanda Hyer
I've found that the Important inbox does a pretty good job of showing me things I actually consider important -- the one notification that consistently goes to "other" for some reason, is if someone uploads a file (only) or uploads a file and updates a status (only) -- for some reason that particular notification will go to my other tab instead of the "important" tab (which is where I'd want it to go). I would love to be able to designate specific types of notifications (like that) to go to the "important" tab.
Brendan W
Hey, everyone!
We're actively developing this feature as you know, but still have a few questions we'd love your feedback on!
If you have a few minutes, please take this survey!
Courtney Hernandez
Brendan W
Hey Brendan thank you!
Ideally our team is hoping for an organize inbox system that functions like so:
3 tabs at the top of the inbox
Tab 1: All Tab 2: Important Tab 3: Other
---
All = single combined tab of all notifications for those who like a single place to see everything
Important = custom filtering of message types we think are important to our own personal experience / workflow
Other = random other notifications that we can’t turn off on clickup, but should we ever want to see them, they’re in the extra other inbox.
Brendan W
Merged in a post:
overdue notifications to the important tab
John Martin
moving the overdue notifications to the important tab would also be a new feature
Brendan W
Hey, there!
We're excited to begin our short private BETA for customizing the Important tab on Inbox.
If you're interested in giving it a go, and providing us feedback, please fill out this quick Form:
Thank you in advance!
Load More
→