Mentioning someone in a task without them becoming a watcher
Muazam Rafique
Sometimes, I want to mention someone within a card because I want them to see a particular comment. Doing so, adds them as a watcher and they then get notified about all subsequent changes to that task.
This frustrates some users. They could change their notification settings to solve this. However, even this for some is asking for too much. :S
It could be useful if there was an option to NOT create someone as a watcher for a task if they are mentioned in a comment for that task.
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Brendan W
Merged in a post:
notification settings for watchers
Christopher Le
Here is my situation:
1/ I assign a task to AAA
2/ Later I reassign the task to BBB. AAA had been removed from the task assignment (AAA had too much on their plate). As such, it is only BBB assigned to the said task
3/ When I add a comment (no @mentions), I want it ONLY to notify the current assignee - BBB only
However, your current system notifies both AAA and BBB despite that I had removed AAA in step 2. The reason being is that your system, whenever they've been @mentioned, been previously assigned to the task but now removed, etc. they're automatically added as a watcher.
As a result, its confusing my staff that they are receiving email notifications for jobs that are not assigned to them.
What I am asking for is either:
a/ remove the feature where one is auto-added as a watcher whenever they simply been @mentioned,
or previously assigned but no longer
OR
b/ include a watcher notification setting where users can unsubscribe to email updates to tasks they've been assigned (inadvertently) as a watcher.
Brendan W
Merged in a post:
Popup to see if you want to be removed as a watcher when task is reassigned
Sara Spangler
It would be helpful if when someone assigns a task to me incorrectly, and I then reassign it, to have a popup asking if you still want to remain a watcher on that task vs. defaulting to leaving you as a watcher. I often forget that I'm added as a watcher and when I reassign the task, I still get notifications on irrelevant tasks.
M
Miriam Daub
PLEASE remove the feature where anyone is added as a watcher when they've been @ mentioned. It is such a pain for our workspace!
Josie Ann
This is becoming a bottleneck for our team as we frequently tag individuals and other teams for their input, which then results in their inbox notifications doubling unecessary as they are auto-added as Watchers on every task someone tags them on.
Stece_Sama
People assign & unassign themselves from tasks all the time in our Workspace but have to manually remove themselves as watcher when they unassign themselves again so they don't get any notifications. There needs to be an option to automatically un-watch a task when you've unassigned yourself from it as it is quite tedious to do manually all the time.
Anders Warrer
Should be relatively easy to add this as an option under the Watcher settings, so to turn off "When I am @ mentioned in a task or subtask"
June Scanlon
This is becoming a significant issue for us, particularly as it affects our managers and executives who need to provide input on open items, but are then bombarded with notifications because they are auto-added as Watchers.
Heidi Denney
We continually have to remove people as watchers. We really only want notifications for mentions. We don't want them for ANYTHING else. But we're constantly being auto-assigned as watchers.
For now, when you change the assignment to BBB, go in and manually remove AAA as a watcher. It's annoying but it'll save your staff a lot of unnecessary frustration.
Lisa Renninger
Agreed, please don't auto-assign watchers! Make it an opt-in for watchers, not an opt-out.
Jose Gil
This is absolutely necessary.
If ClickUp pretends to be the most efficient organization software, is not logical to add a watcher only for a mention. For future comments, this subtracts time from the mentioned person.
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