As admin (and Workspace Owner), I am the main source of support for my team members for troubleshooting and helping them find things, or simply understanding what they're looking at.

It's really difficult to do that when I can't see what they see. Generates a LOT of back and forth, screenshots, clips, asking if they can try X or Y without really knowing if they are doing it correctly. Just a lot of time wasted in general.

My ask is I'd like the option to log in as [user].

This is especially important for people who are remote or work in different locations across the country.

It can be controlled with some sort of email sent to them and they have to click a button to agree to me logging in as them. That way I am not intruding in their account without their knowledge.

Thank you!