Inbox: Please consider reverting inbox changes made in 3.0
not on the roadmap
D
Daniella Antilla-Porter
I quite liked the setup for notifications for ClickUp previously but I hate it in 3.0. For one, it seems to be bugged (I have notifications per the sidebar but my inbox is empty). Second, I don't understand the separate sections of the inbox and I don't like having to click around multiple places to find my notifications. Third, I used to be able to read the comments right from my notifications and see if it was something I needed to weigh in on or could clear and now I have to click into it and it's a lengthier process when I already get so many notifications. Fourth, it's just uglier. Cluttered.
Maybe I'm the odd man out and people wanted these changes in which case I'll just have to suffer the changes, but on the off-chance others feel this way I wanted to throw it into the void because I would dearly love to see the changes reverted.
Log In
Brendan W
marked this post as
not on the roadmap
Hey, everyone!
First off, I want to thank everyone who's voted for or commented on this post for your direct feedback and honesty. Without you (and your feedback), ClickUp wouldn't be where it is today!
With that said, Inbox is definitely here to say as part of ClickUp 3.0 and is the future of notifications in our platform. We are continuing to listen to feedback and iterate/improve to ensure Inbox is the best notification system compared to any tool out there!
If you have any direct feedback or product suggestions, please create (or upvote existing) Canny posts so we can more easily sort through your feedback and take action!
💙 Brendan - Inbox Product Manager
Brendan W
Merged in a post:
Inbox vs. Notifications
Lauren
The new "inbox" is awful. When you're getting 20+ notification per hour and the only way to group them is by date, its too confusing. The old notification system was much better
Brendan W
Merged in a post:
New Inbox is HORRIBLE
Satyam
The "upgraded" Inbox in ClickUp 3.0 is a disaster for productivity. Its cluttered layout, tiny text, and indistinct notification blocks force users to squint and struggle through what was once a streamlined process. Previously, zeroing out notifications was a breeze; now, I'm buried under a constant backlog, thanks to this counterintuitive design. This isn't just a step back—it's a leap into inefficiency, dragging user productivity down with it. We need tools that enhance our workflow, not complicate it with poorly thought-out aesthetics. I strongly urge a reconsideration of this design debacle to salvage what ClickUp once excelled at: simplicity and efficiency. Let's not fix what wasn't broken and instead focus on genuinely beneficial updates.
Luci N.
Merged in a post:
New Inbox is HORRIBLE
Satyam
The "upgraded" Inbox in ClickUp 3.0 is a disaster for productivity. Its cluttered layout, tiny text, and indistinct notification blocks force users to squint and struggle through what was once a streamlined process. Previously, zeroing out notifications was a breeze; now, I'm buried under a constant backlog, thanks to this counterintuitive design. This isn't just a step back—it's a leap into inefficiency, dragging user productivity down with it. We need tools that enhance our workflow, not complicate it with poorly thought-out aesthetics. I strongly urge a reconsideration of this design debacle to salvage what ClickUp once excelled at: simplicity and efficiency. Let's not fix what wasn't broken and instead focus on genuinely beneficial updates.
Luci N.
Merged in a post:
New Inbox is HORRIBLE
Satyam
The "upgraded" Inbox in ClickUp 3.0 is a disaster for productivity. Its cluttered layout, tiny text, and indistinct notification blocks force users to squint and struggle through what was once a streamlined process. Previously, zeroing out notifications was a breeze; now, I'm buried under a constant backlog, thanks to this counterintuitive design. This isn't just a step back—it's a leap into inefficiency, dragging user productivity down with it. We need tools that enhance our workflow, not complicate it with poorly thought-out aesthetics. I strongly urge a reconsideration of this design debacle to salvage what ClickUp once excelled at: simplicity and efficiency. Let's not fix what wasn't broken and instead focus on genuinely beneficial updates.
Luci N.
Merged in a post:
New Inbox is HORRIBLE
Satyam
The "upgraded" Inbox in ClickUp 3.0 is a disaster for productivity. Its cluttered layout, tiny text, and indistinct notification blocks force users to squint and struggle through what was once a streamlined process. Previously, zeroing out notifications was a breeze; now, I'm buried under a constant backlog, thanks to this counterintuitive design. This isn't just a step back—it's a leap into inefficiency, dragging user productivity down with it. We need tools that enhance our workflow, not complicate it with poorly thought-out aesthetics. I strongly urge a reconsideration of this design debacle to salvage what ClickUp once excelled at: simplicity and efficiency. Let's not fix what wasn't broken and instead focus on genuinely beneficial updates.
J
Jakub Ożga
Agree.
George K.
Clickup up 3.0 is way worse than еру previous one! And UX team that came up with the new inbox is incompetent! Thank you that you took something that was really good and making it bad.
I really hate Clickup 3.0 and all our teams agree with this. Please return everything how it was before
Brendan W
marked this post as
not on the roadmap
Hey, everyone!
First off, I want to thank everyone who's voted for or commented on this post for your direct feedback and honesty. Without you (and your feedback), ClickUp wouldn't be where it is today!
With that said, Inbox is definitely here to say as part of ClickUp 3.0 and is the future of notifications in our platform. We are continuing to listen to feedback and iterate/improve to ensure Inbox is the best notification system compared to any tool out there!
If you have any direct feedback or product suggestions, please create (or upvote existing) Canny posts so we can more easily sort through your feedback and take action!
💙 Brendan - Inbox Product Manager
H
Hakob Abrahamyan
Brendan W: That's a pity to hear such a reply to this feedback as the product we loved is steadily becoming a product we probably will need to stop using. Your comment looks like saying, that we value your opinion, but we don't want to consider your opinion. Mean. How it appears, that the thing that previously could be well done by just scrolling now needs to be done by many clicks? Why previously we had an option for granular setting of our notifications, but now some stupid algorithm decides for us what is important and what is not and hides it under different tabs (and you declare that you want centralization of the notifications but decentralize it within the inbox which should serve as this central place - nonsense)? How after all these, the app may be called a productivity app if it is making the things more difficult, more time and effort consuming, and less logical?
And why you think that this is the future for your product?
If after these changes we were just waiting that you will do your best to make it at least not worse than it was previously, now with this comment of you we understand, that, unfortunately, this is the right time to find an alternative to ClickUp. Keep going with your stubborn approach. And if you don't want to consider your loyal users feedbacks, you will most probably have to consider the decrease of your financial figures. But this is a long-term issue. ln a short term you will probably enjoy your overcomplicated updates.
Ethan Whitted
Brendan W: Makes a lot of sense, Brendan, thank you! I imagine it would be cumbersome to make a whole bunch of large, platform-wide changes based on feedback, and then revert all of those changes back each time a subset of people wanted things the way they originally were.
Brendan W
Merged in a post:
Notifications
J
Jenna Sampson
The new inbox for notifications is horrible. It doesn't make sense that it doesn't group items together anymore. It's also not user friendly to have to click multiple times to see the actual task itself.
Saskia Graddy
Plus the importance is decided by ClickUp instead of the user. I get important tasks in my "Other" inbox and vice versa...???
Also, if a (sub)task was completed the day before, I can no longer see the time it was completed. Simply "yesterday" does not show me at what time it was completed which makes it harder to keep track of my employees' time
Load More
→