Improve Feature Request Search/Display
Ella Flan
When trying to submit a feature request here on "The Canny Boards," it's extremely hard to find related feature requests. Even with a fairly long and specific search string, the results returned are way too numerous and not very closely related.
Would love to see:
(1) Improved search result relevancy and/or relevancy score (80% match vs. 5% match)
(2) Non-infinite scroll of results list
(3) "Sort by" top vs. new vs. trending setting persistent as you search keywords (it appears to be one or the other, EITHER sort or search)
(4) When creating a request, category search working (I think it does not function)
(5) Better documentation about how to effectively search or/join/submit feedback --- The more I type here, the better the search results are getting in the table below, but that's very counter-intuitive to me, that I need to fully draft my own post
before
finding out that there is a good match and I really shouldn't post it at all. At this point I'm invested!(6) More moderation on these boards, with ClickUp employees dedicated to linking/merging similar/duplicate requests so there aren't 36,030 records to work thorough for every user of this board.
(7) More assistance from chat support people in finding the most relevant place to post feedback. When I asked for help I was given suggested feature requests I could upvote but they weren't good recommendations that matched what I was getting at, which suggests to me that either (a) The chat support reps ALSO find it very challenging to search these boards or (b) Perhaps because the teams are separated, the support people are not very invested in the user feedback/development roadmap process and don't mind that the feedback here is so sprawling/hard to search that it's hard to use.
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