GDPR stance is not clear
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Giao
I'm no GDPR expert and that may be the reason why I find this confusing.
From compliance page: https://docs.clickup.com/general/compliance-and-gdpr
"Is ClickUp EU-GDPR compliant? Absolutely."
From sign-up page:
"[checkbox] I agree to the transfer, storage and processing of my data outside the European Economic Area to a country that may not require the equivalent level of data protection."
I get the impression that ClickUp can and will transfer/store/process our data in a GDPR compliant way until the data is in a country outside the European Economic Area. This seems to render the compliancy worthless since we have no control or insight over when the data is being handled correctly or not.
Obviously we want our data to be handled GDPR compliantly always.
An example text from Dropbox which makes clear the data is always protected: "...data stored in Dropbox is located in the EU and US. We continue to offer to host business customers’ files in Europe if they choose this option however the personal data that is entrusted to us is protected equally under GDPR whether it is hosted in Europe or the US."
Please clarify so that we can make a fully informed decision about use of your product. BTW enjoying ClickUp :)
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Julian Pustkuchen
Tarun Masani you set this cimplete but didn't reply to Nick's comment. Could Clickup perhaps check this and reply?
Nick
ClickUp is in breach of GDPR for guest users.
When a guest user registers, they tick the terms and conditions box which includes a clause in the T&Cs that they will be marketed too, but this breaches GDPR.
This is because ClickUp needs to record the users express (active box ticking) consent separate to the terms and conditions. ClickUp's current practice is in breach of GDPR which means I will not use their guest user function.
I would suggest that any EU-based business using the guest function should consider whether the guest user function meets their GDPR obligations.
I for one, will not be using it until they fix it.
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Tarun Masani
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Tarun Masani
Hey Giao! In order to be GDPR compliant, we are required to include that checkbox, as your data will be inside ClickUp controlled data locations across the globe (to give you and your team high availability and fast load times). Your data is still protected under GDPR even when outside of the EEA. If you have any more questions, please email us: help@clickup.com