Hey team,
Thanks for this first drop — but let’s be honest: we’re miles away from a "completed" feature.

The reality on user side:

• When you call someone, no clue if it’s still ringing, rejected, or missed. You’re left hanging, waiting like a fool.

• The SyncUp popup hijacks the whole screen. If my coworker isn’t ready to take the call, they have no choice but to reject it.

Take a page from WhatsApp or FaceTime: calls appear in the corner, don’t block work, and let users pick up when ready.

• Try calling back within 10 min? No ring, nothing. Super frustrating — especially for 1-to-1 SyncUps, which matter most.

• If the app isn’t front and center, the callee just gets a basic notification — identical to a task comment. Easy to miss.

Again: this isn’t how calls should work in 2025.

• And the mobile app? SyncUp doesn’t ring at all. That's not an edge case — that’s broken.

ClickUp has massive potential. We’ve moved teams here because we believe in the vision.
But while you build flashy features like Brain Max, we’re struggling with the basics.

Examples:

• Can’t assign task colors by label in mobile calendar — works fine on desktop. Why the inconsistency?

• “Ignore weekends” in planning: nice! But good luck finding a support thread after closing it — no recovery.

• Team chats are buried. You have to exit your workflow just to write a message. Meanwhile, Meta figured this out years ago.

We love ClickUp. That’s why we’re pushing. But we need stable, usable, thought-through features — not MVPs labeled as final.
Telling us for 6 months “we’re working on it”, then hiding behind “beta” for another month and dropping something barely functional… that’s not how you build trust.

Listen to your users.

Build with us, not just ahead of us.