Edit "from" email in automation
J
Jessica Bonham Werling
Once an automation is setup, you cannot currently change the "From" email address. We have to setup the automation from scratch. Would be helpful to be able to toggle these as users/responsibilities may change over time.
Log In
Zach - ClickUp
Merged in a post:
Edit the email address an Automation sends from
K
Kristina White
Currently email Automations have to be rebuilt from scratch if the email they send from needs to be changed to a different email!
Zach - ClickUp
Merged in a post:
Change Email in Automations
Dyllen Nellis
There needs to be a way to change the email address that an automated email is coming from. I have had to change the email several times and each time I need to recreate my tons of automations which wastes a large amount of time.
Zach - ClickUp
Great suggestion — customizing the from/sender email in automations is exactly what we're tracking. Merging to consolidate the demand, thanks!
Craig Niven
Yeh this one is crazy. We have comitted to using ClickUp as our CRM, meaning 100s of automations are now set up, and since we are changing email address due to a company name change.. the only option we have is to re-do every single automation. Utter madness.
C
Camilla Høg Nielsen
Yes, we really need this feature!
Angela Mondor
Yes! This is desperately needed... also, the need to be able to save the email automations in templates (which would require this feature to make it useful)
M
MD DULAL
Right.
T
Team
I had to go through this process, and it took two days to have my email automations remade. This is very frustrating and time-wasting; please implement this soon!
Tobias Naumer
We recently shut down a central shared e-mail address and have now had to reset all the automations that we switched to a different e-mail address. That was incredibly annoying and cost us a lot of time and money, which was completely unnecessary.
It should be very easy to do this as like Gmail or Outlook, just by changing the sender address. This is actually just like a drop-down menu for all other options in the automations.
The automation overviews in ClickUp are also very confusing. Therefore, try to avoid automation directly in ClickUp and work more with programs like Make.com. Also because you can't organize the automation yourself in order to sort it.
Please optimize as quickly as possible, this has been open here for 4 years now and is really a central thing.
Kate Tsoukalas
This is such an unpleasant surprise to realize this is not an option. We need to change the email we use for our hiring process, and I'm going to be spending hours (that I don't have) to recreate all of our automations for multiple positions in our hiring space.
Load More
→