Downloadable Data Backups
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Tabetha Dunn DuCap
Would be nice to be able to export a date stamped backup of our ClickUp data for offline security purposes.
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Andrey Mamontov
Need backup function, like Google takeout, with all data
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Ruth Rogers
Hi - is there any update on if/when it's going to be possible to download/backup docs?
Adam
Ruth Rogers: Considering we just mysteriously lost a bunch of documents and they are not in trash this is a must. Very worried to have all our work in clickup and no way to back up.
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Serge
There is a simple way to backup Lists with all task/subtask hierarchy that I found. Of course this won't include descriptions/comments/files*(may be possible). But may still be useful for some.
(1) Make sure all subtasks are expanded in the List you wish to backup. (Subtasks: "Expand All" at the top)
(2) Share the list (temporarily), open the public URL.
(3) Save the page. This will save the webpage exactly as you see it, and you'll be able to open it in any web-browser, without an internet connection. (Right Click on page "Save As")
(4) Disable Sharing on the list
(5) ADVANCED: To be able to select/copy task names from the saved page, edit the .html file in Notepad, and Find/Replace ALL 'user-select:none' with 'user-select:auto!'. (There could 10s of these, use "Replace All" button) then save.
*When you share, if you enable ability to open tasks, you MAY be able to save everything, including descriptions/comments, maybe even files!. You would need to use a website downloader app like httrack.com. Someone can test this out and report back
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Marc
Serge: Thanks! And you could skip step 2 (and 3) when using the browser plugin 'Save Page WE' (FF, Chrome) instead. It saves everything in one file (which is editable).
Zeb
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Anyi Ndongko
Zeb: Thanks for this feature. Is there also the capability to do a backup of all docs and attachments? I was envisioning the ability to download an entire data backup that can be also be uploaded back to ClickUp to restore any tasks/docs/attachments.
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christian
Zeb: Why didnt you create a backup feature for the docs as well ?
Zeb
christian: Back when this rolled out Docs weren't a feature in ClickUp yet. That said, this isn't an excuse for why it isn't added now! I'll bring this up to the team.
Eduardo Julio
Zeb: Please, we have so many internal documentation in the docs its worrying what could happen if we lost it
Eric Wightman
Eduardo Julio: You can always export your docs individually using this menu!
Eduardo Julio
Eric Wightman: Right, but if someone is afraid of losing documentation its probably because they have a looot of pages
Eric Wightman
Eduardo Julio: Very true! We're making updates to Docs soon so hopefully bulk exports make it into the scope of that!
Nathan Harding
Eric Wightman: Would love to see this a reality! Please add this :)
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Christopher Van Wyk
Eric Wightman: Any news on this feature?
Pascal Vuylsteker
Eric Wightman: Well, well... this comment was two years ago and there is still nothing on that front...
Pete Jackson
Zeb I have the same concern thousands of others users are expressing across numerous feature requests like this. How can we rely on ClickUp as the foundation of our documentation (something ClickUp does very well actually) if we cannot backup + restore docs. This is 100% a dealbreaker for any enterprise organizations, anyone dealing with regulated data, or really any organization building any sort of substantial documentation in ClickUp as the risk of losing it is too high and entirely unaddressed 4-5 years after these feature requests were initially made.
Please prioritize these core features. They're 1000x more important than all the bells and whistles you keep adding when you lack critical foundational functionality that precludes a major segment of your market, specifically the largest and most sophisticated potential customers.
This continues to raise huge concerns for my company regarding ClickUp's priorities and product development process. Not only is this a huge and critical gap in functionality, it undermines our ability to trust and rely on your entire company and product, and suggests serious problems in your prioritization and decision making.
Your docs are one of the best around, specifically with the fantastic relational data functionality of inline mentions / references to tasks, docs, and users that allows us to build wiki-like knowledge bases we can bidirectional reference from tasks and other docs. It's a defining feature. But it's entirely undermined by the inability to robustly backup and restore this data, and the low-fidelity, lossy CSV exports of task data only reinforces the feeling of unreliability and lack of attention to these critical requirements for any enterprise use cases. We'd be your biggest advocates if appropriate attention was paid to these core, foundational features before all the other cool but vastly less critical changes you're making.
LGTorres
XML is probably the best option. But most important, regardless of the format, is that you can restore the content from the backup. Some tools allow export / backup, but do not allow restore, eg Trello.
Morgan Tuttle
I would love this feature as well. Data backup and exporting. Probably XML would be best format I would think?
Danil Davletov
I think API may cover this
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Tabetha Dunn DuCap
I lost important data years ago due to a burglary so I backup everything now. I can work with any popular format (ie. xml, plaintext, field-delimited file format, etc.).