I see this has been left open for a while now. We'd like to use ClickUp as a knowledge base, but the Docs hub is not robust enough to support our goals. I think it's probably still sufficient to organize by space, folder, and list, but we need an organized view within the docs hub.

Right now, if someone wants to find a product document for a specific product, they need to go to the sidebar to the space for that product, drop down the right folder, and then they can click on the doc in some cases. In other cases, they would need to click into a list or into subpages on a doc to get to the right place. The problem with this is that they're having to scroll and look through everything at once-- lists, forms, etc.

Here's my idea: the docs hub has the same organization as the current spaces, folders, and lists. However, you click into them in the docs hub, and you only see documents. In my example, someone could just click on the docs hub, click on the specific product, and see all docs for that product.

Having this organization within the docs hub would allow us to really utilize docs. Right now, we use this a bit but not much.

This is a must if documents feature want to be usable beyond anecdotal use cases.

We definitely need folders and better management strategies in the Docs section. Otherwise, ClickUp will be useless in terms of documents.