Disabling threaded comments ClickApp removes existing/current thread replies
Michel Velthuizen
When disabling the clickApp for threaded comments all the current comments are removed!
This means there is no way back anymore and we really want to disable the feature.
It should still show the current comments but disable the option to make new!
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Philipp Berner
We're trying to better understand the shortcomings of threaded comments and the reason you want to turn them off.
It be super helpful if you could spend 2 min on this survey.
thank you!
Tasha ClickUp
Merged in a post:
Turn off Threads without loosing the comments
Marco Neher
I want to change the Workspace settings from Threads to No-Threads - but when I do, I loose all comments in the Threads. Is there a way to keep them?
thxthx
C
Chris P
6 years and counting, seriously a joke.
Joachim Strøm
Any update on this?
Would like disable without losing existing comments - just flatten the structure and have them in the chronologically correct order. Alternatively, have an option to enable "Always expand replies".
C
Chris P
Joachim Strøm They'll make ClickUp 15.0 and send us spam emails every... single... day... I honestly give up, they simply don't care or get it. 6 years.... still giving us grief to this day. /ragequit
Bernardo Salce
Please give us the option to disable threaded comments (while keeping the existing ones).
Threaded comments create confusion and make it easy for communication and important info to get missed or lost amongst series of threaded comments in the same task.
Emily Poling
I shared the survey with my team. We would also like to disable threaded comments without losing data. I am a ClickUp power user, but many people on my team need ClickUp for more basic functions. Even I miss or lose comments because they are hidden in a tiny icon that shows '1 reply', etc.
Is there a reason not to allow disabling without losing data? This seems like a simple user preference issue that many clients would appreciate. We simply want to turn them off because they are confusing to follow, eat up time by making us click more buttons, and aren't helpful to why we use ClickUp: time management efficiency!
Thank you for your consideration.
P
Patricia B. Fusco
Frustrating this feature has not been removed. Literally every single person in my organization complains about the presence of threads. Every person would prefer a single comment stream WITHOUT threads. Is there a way to disable threads. We are new-ish to the platform (sadly had to jump over from Asana) but we would be OK even if this meant all threads to date disappeared.
IS THERE a way to disable threads? If so, can someone show me?
Tim Jasper
Can we just fix threads ASAP and then no-one will have to disable them! eg Highlight/colorise the thread dialogue box or Expand threads by default. Also in my opinion, chat side bar should look something like this, containing 1) Task comments/threads or direct threads 2) Channels (groups) 3) Direct messages. It could also double as the inbox....
Jonathan Laliberte
Ah, wtf.
Jonathan Laliberte
I'm back 2 months later having the same problem.
I can't disable them (I'll loose current threaded comments), and they aren't expanded by default (which is what Canny does here, so you'll actually see this reply).
Miguel Urdinola
I second this. When disabling threads, all previous comments in threads should be "moved" to the main conversation.
D
David Oh
The reason for turning them off is that responses are not considered "comments" for trigger purposes, so we're not able to create an automation to reopen a task that gets responded to after it's marked done/closed.
Turning them off and them not showing up is problematic after you've already been using them.
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