Community Moderators for Canny (Reduce Duplicate Requests!)
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Layla at ProcessDriven
This Canny board is awesome, but it's also become exponentially more messy over the last two years.
At this point, I can search just about any feature and find at least 3 different requests that expand on the same idea -- which kills effectiveness.
I know internal resources to moderate this board are probably maxed out, but to keep this forum useful, I'd like to suggest inviting external ("community") moderators with "merge thread" capabilities into the fold.
This would likely be the Product Manager permissions from Canny (https://help.canny.io/en/articles/3847317-admin-roles) although it'd be preferable to have a custom permission/role for this task.
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Brendan W
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Hey Layla! We do have moderators for our Canny boards and community (one of which is me)!
We have gained a lot of requests and feedback with ClickUp's growth, and we continually go through Canny to merge posts, reply to users, and monitor all information presented to us.
We're not currently opening this up for the community to assist in this regard, but it is a great idea for the future possibly! Right now we're focusing on updating posts with old statuses and then putting a huge emphasis on merging duplicate posts!