Nicky Salido
We use Email in ClickUp to respond to customer emails directly from tasks. When replying using the threaded Reply option (replying to an existing email in the task activity), ClickUp includes the full previous email content in the reply body, and there is no option to remove or collapse the quoted history before sending.
This creates a poor experience for recipients in Gmail because the outgoing email becomes very cluttered with repeated prior messages, and Gmail does not consistently minimize/collapse the old content the way it typically does with native Gmail replies.
Current behavior:
Replying from a task via the threaded “Reply” action automatically includes the full prior email chain in the email body.
The composer does not provide a way to trim/remove the quoted text, or to send only the new reply content.
Expected behavior / requested enhancement:
Please add one or more of the following options for threaded email replies:
  1. A toggle to hide/collapse quoted text in the reply composer (and send only the new content).
  2. An option to remove quoted history from the reply body (similar to standard email clients).
  3. A setting at the Workspace or user level such as “Include quoted text in replies: On/Off.”
(Optional) A “Show quoted history” expandable section in the composer UI so it’s available for reference but not sent as clutter by default.
Impact:
  1. Makes external communication harder to read (especially for Gmail users).
  2. Adds noise and can look unprofessional, particularly over long threads.
3 . Forces us to avoid threaded replies, which reduces the value of keeping email conversations neatly threaded in ClickUp.