Closed task still showing up as overdue #r24g
complete
Krisztina Tihanyi
Hi - I don't know if others have flagged this issue; I did a search among the feature requests, but nothing came up. What I noticed is that even after I mark a task closed, it shows up in notifications as overdue. Once something is closed, it would make sense to me that the due date would not be 'tracked' any more, regardless of whether the task was done on time or not. Is this something you can address? Thanks!
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Jenna Rose
Same issue, still not fixed.
Luisa Magao
I was having the same problem. My workaround for this is to change the due date to today (day I complete the task) which stops it from coming up as overdue.
Jolene Underwood
I have this issue too. Cannot figure out how to have the view remove completed tasks showing up as overdue.
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Shae Lynn Watt
Same problem!
Michael Donnelly
same issue, is this fixed yet?
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Georg Schepers
Same here. a bit annoying. Workaround it, to remove the due date. But then I loose the info, when the task was originally due.
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Lisa Barsley
Hi, I see this request is marked as complete but I still face the same issue. What was the solution?
Dimitri Rupp
Solution:
It is very simple: check whether the Done status really is in the Done and not still in the active section.
To edit the statuses for a Space, Folder or List click the ellipsis (...) next to the location on the left sidebar. Then choose statuses and edit your statuses accordingly.
Thanks to Brandon and Brett!
Dimitri Rupp
I fully agree. Probably, there are two options:
1 - create an automation which clears the start and due date as soon as a task got moved into status Done or Closed;
This might resolve this issue, but if you want later check your calendar what you have done during the past week, it will be empty, which might give to some people a wrong impression... ;)
2 - you accept them in the overdue section, which is quite irritating, as I wish to see there only the "real" overdue tasks;
Zeb: what are your recommendations for this issue? :)
Brendan W
Dimitri Rupp: Hey there! This should have been fixed a while ago. Are you still experiencing issues?
Dimitri Rupp
Brendan W: Hei Brendan, I thought also it would have been fixed according to my online research. But Ii still see tasks listed as overdue, although they are in Done or Closed status.
Where am I doing the mistake? Can you give me a hint?
Thanks a lot. :)
Brendan W
Dimitri Rupp: Interesting! We definitely want to take a look at that. Could you please reach out to bugs@clickup.com so our technical support team can assist you?
Thanks!
Dimitri Rupp
Brendan W: Email sent. I'll keep you updated.
Dimitri Rupp
Brendan W: Zeb:
Thanks a lot for your kind and excellent support. I have added here in the comments the solution.
We can close this issue now.
Wish you all another great and successful day!
Dimitri
Brendan W
Dimitri Rupp: This issue is already closed! Glad everything is working for you now.
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Olivia Ryan-Hill
Brendan W: Hello, I am still experiencing this issue. it's pretty annoying as I can't use my notifications properly when they are tellling me that completed tasks are still due to be done? I heve checked and the status is definitely in the 'closed' section of the task menu so maybe I have somethign else wrong? See the third task on this screen shot.
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Erik Placko
Brendan W: Hi, I'm still experiencing the same issue, and seems Olivia Ryan-Hill do as well. Her screenshot is practically the same as mine. Please advice, thanks!
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Benoite Yver
I have the same problem, must be using it wrong...
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