Chat with Agent
B
Brad shepherd
Subject: Chat says "not available, contact your administrator" for the Workspace Owner, even though the Chat ClickApp is enabled
Body:
Hi ClickUp Support,
I'm the Workspace Owner. Every time I try to open ClickUp Chat, I get "ClickUp Chat is not available, contact your administrator." There's no admin above me to contact.
Account details
Name: Brad Shepherd
Workspace: Brad shepherd's Workspace (ID 9017043363)
Role: Owner
Plan: [Free Forever / Unlimited / Business]
What I've checked
The Chat ClickApp is turned on under Apps → All ClickApps.
Hard refresh, log out and back in, and an incognito window: same error.
Desktop app restarted and updated: same error.
status.clickup.com shows no active Chat incidents.
No Chat channels exist in the workspace, and I can't create one.
Where it happens: [Browser name / Desktop app / both]
Please check for an account- or workspace-level flag that's blocking Chat and re-enable it. I need it to coordinate our showroom move crew.
Thanks,
Brad Shepherd
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