Better time tracking and reporting
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Rena O'Brien
I've added this a couple of times, but as the team continues to use Clickup, there is a lot of items missing in tracking and forecasting.
I've tried all the widgets but ideally this is what I need: for any given month (and possibly other time frames):
- a list of projects containing how much time was logged on that project by assignee or resource
- a list of resources containing how much time they logged on each project they worked on
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Bugra Oktay
Hello everyone - we are working on a number of time tracking and reporting updates. You'll start seeing improvements in February. I'll make posts here about all the big and small things we ship.
Oksana Day
We are patiently waiting for the screenshot feature so we can drop Clokify and fully move to Clickup. Bugra Oktay any hopeful update on this?
אלעד גבור
Thank you very much for your investment in this matter.I would be very happy if you could also invest in enabling work hours reporting on a task through the Chrome extension.What I find missing in the extension is that it’s not possible to select a task or see from where the task comes.In other words, there is a task detail, but without context about which list or project the task belongs to.This makes it hard to understand which project the task is related to, since the list name is actually the project name we are working on.If my explanation is not clear, I would be happy to write in more detail or even record a short video.
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Bugra Oktay
Improvement update:
Search in timesheet's "Add task" picker is MUCH more accurate and reliable now. Give it a try and let me know if it helps locating your tasks there.A quick way to add all of your assigned tasks to your timesheets is also on its way out. Stay tuned.
Ricardo Brandão
Bugra Oktay Any ETA on Screenshot Monitoring like Time Doctor?
Hannah Zachry
Okie - I'm a team of one! This is my Time Tracking dashboard, and a quarterly / annual review dashboard.
I just need to know what to hire for, and when. I would also use this information for pricing!
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Bugra Oktay
Question for everyone here:
What are your most frequently utilized time tracking dashboard charts in ClickUp currently? Please tell me about the card types, measures, axes, filters, or any other detail that are important to mention.Even though I'm also interested in (and actively filling) gaps in time reporting in general, this question is about understanding the presently useful ones.
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Cynthia Avila
Bugra Oktay the time tracking cards we find the most value in are "Time Reporting" and "Time Tracked". We then filter these cars by custom fields to slice and dice how time was spent. We have multiple users track time to a singular task (without all being assigned to it) so its really difficult to use custom pie and bar charts as there isn't a way to filter by user who tracked time, So we use the time reporting and time tracked with filters, it removes the visual component that we would really like to utilize soon!
Jeff Kemp
Bugra Oktay almost exclusively use the Time Reporting card. We filter on location for client project folders and lists, and and then time period, group by Folder or List then Task. We also use Time Cards sometimes. What is missing is things like utilization against allocated project hours (i.e. by folder or list by month), and sometimes we can't easy determine the underlying tasks or drill into the tasks depending on the view.
Jon Rowand
Bugra Oktay we also almost exclusively use the time Reporting card. I'll try to carve out time to go back and look at feedback for improvements, a quick request to please make the text of the time numbers highlightable and copyable again. This is the sum time tracked at the top grouping level when looking at the card before expanding to the second level. We lost this functionality I want to say about 4-5 weeks ago. This has caused us a significant amount of operational inefficiencies for us.
Interestingly, the second groups still does allow for highlighting and copying, but that is not useful for us. Here's a screenshot:
Tobias Naumer
Bugra Oktay we currently use external time tracking tools such as https://clockify.me/ or https://www.clockin.eu/en and I think you can copy a lot of them to make it as clear as possible.
This is probably more important for us in Europe; overtime accounts are also. In other words, how many hours per month were voted on via an employment contract and how many hours did the employees also accrue in addition or below? Exactly the same applies to projects: How many hours are planned according to the offer and how many of them have been used up so far. Preferably also for each phase of pre-planning, fulfillment, post-planning, etc.
That we simply see exactly who still has how many overtime or minus hours, and of course also in the direction of vacation planning, remaining vacation days, etc.
When moving towards projects, it is always important to have different levels for evaluations. Depending on how fussy the customer is, the time reports are more superficial and sometimes more detailed. Mostly by customers, projects, phases, employees, calendar weeks and individual tasks.
Hope that helps to make it even more useful:)
Niklas Buschner
Bugra Oktay I have multiple calculation cards to track the average time spent per assignee on tasks filtered by a custom field (work category dropdown). we do this for tasks done in the last 7, 30 and 90 days. this is not flexible at all, so having average time tracked available in a bar chart to see it dynamically for all available assignees would be a massive value add. also seeing averages develop over time would be massively useful.
Nicola Graves
Bugra Oktay The actual export of the timesheet data needs to be in an hour, minute formate to eaisly analyse the data, the current formats cannot be easily converted to time, we have to build a separate column to fix that
Jeremy
Bugra Oktay Today, I need to export the data to Excel to rework it in a table in order to get an overview of the expected/actual workload per person and/or per label (billing vs. non-billing, production vs. training, etc.).
Ideally, I would like to be able to combine this with the projected workload view, as it already provides an accurate overview of the workload (percentage, gauge, easily applicable filter).
Courtney Newman
Bugra Oktay I actually don't find the dashboarding very valuable inside Clickup because I cannot get down to the granular level I need based on custom fields, spaces, etc. I have a basic time tracked based on period card set up, which I dump into Excel to be able to build the reporting I need.
Zach Beattie
Being able to run a visual line/bar/pie chart by assignees and custom fields over time has been a long time dream for our team.
We pretty consistently find there are reports we're trying to run where the Time Estimate field is an option but Time Tracked is not.
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Bugra Oktay
Zach Beattie: We are working on adding "time tracked" to those cards. You will see it soon.
Niklas Buschner
Bugra Oktay my COO would love that (and me too obviously)
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John Catherall
Please look at Timely as an example of Time Tracking done right. It's like Toggl, but on steroids.
It auto-monitors your browser and PC (though it's privacy-centric at it's core). As a result there is no need to start/stop timers (forgetting etc) and then you can literally just assign the work to relevant projects or tasks individually or en masse. Means people can assign as they go or at the end of the day. Whilst you can assign time to certain projects or clients you can also 'tag' it, and the reporting function gives multiple ways of reporting. The AI is pretty accurate for prompting as to what should be assigned where.
For example: Say I'm working on social media, and I'm doing a mix of things throughout the day. I can assign the work to the client, the project, but also 'tag' the type of work, e.g. engagement, content creation, etc. I can then report on any combination of those things and more.
e.g. Client A's engagement-related work over the last 3 weeks by employee A.
or
All Clients this month Content Creation related work.
It's super powerful and flexible. The only thing I feel it lacks is real-time reporting with a permalink that a client can access whenever they want. Instead, you have to generate snapshots at any given time that you can share as opposed to truly live reporting.
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Rounding has been mentioned a few times, and if you're a VA, OBM, and many other similar occupations / teams, the ability to round up / down to the nearest xx is super important.
I find reporting with many time-logging systems useless if they cannot easily share it in multiple formats and have the ability to control who sees what. Ideally live linking, but also PDF, CSV etc
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Bugra Oktay
John Catherall: Thank you for the detailed feedback. I'll check out Timely and see how we can improve our time tracking capabilities based on those insights.
Rounding options in time tracking is something we are actively looking into.
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Bugra Oktay
marked this post as
building now
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Bugra Oktay
Improvement update:
You can now filter Timesheet Approvals by This quarter or Last quarter.ARon Hayut
Hi ClickUp team,
I want to raise a critical gap we’re experiencing with the platform.
We need a real-time monitoring view that clearly shows:
Who is currently working (timer running)
On which specific task
How long they’ve been working on it (live)
Right now, there is no clear, centralized screen or dashboard that provides this in real time.
Analytics, Dashboards, and Time Tracking reports only give partial or delayed insights - not a true live operational view.
For teams like ours, this is not a “nice to have” - it’s essential for daily management.
We migrated from another system that had this capability, and without it, it’s very difficult to manage workload, track efficiency, and support team members בזמן אמת.
What we’re looking for is something simple but powerful:
A live “control screen” (like a wallboard) that shows all active users, their running timers, and their current tasks.
Is this something planned in your roadmap?
If not, we strongly recommend considering it - this would significantly improve operational visibility and make ClickUp a much stronger tool for real-time team management.
Thanks,
Ron
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Bugra Oktay
Thanks for detailing this operational need, ARon. A real-time "who's working on what right now" view isn't currently available — the Time Tracking reports show historical data but not live timer status across users. This kind of live operational visibility wasn't on my radar but it is now. I appreciate you explaining the use case clearly.
ARon Hayut
Bugra Oktay I'm really happy to hear from you
I hope I explained in depth and I would love to delve deeper together with the topic
In a sentence
This topic is super critical for team tracking and real-time measurement and I would love to know if this will be expected in the foreseeable future or if it may take longer
Beyond that
How can I stay updated if this happens?
ARon Hayut
I would be happy to update :)
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