Description:
Currently, when using Automations with the action “Add Comment”, it is possible to insert @assignees or @followers.
However, these are not processed as real mentions – no notification is sent to the user.
Expected behavior:
Any automatically added comment that contains an @mention (e.g. @assignees, @followers, or @username) should trigger the same notification as if the mention was typed manually.
Why this is important:
Ensures assignees are reliably notified of priority changes, deadlines, or important updates.
Eliminates the need for external tools like Make/Zapier just to generate a real mention.
Keeps notification workflows consistent and trustworthy for teams.